ldapmapper mysteriously crashing

Discuss the Scalix Server software

Moderators: ScalixSupport, admin

William
Posts: 314
Joined: Fri Jun 02, 2006 8:28 am
Location: British Isles

ldapmapper mysteriously crashing

Postby William » Wed Jul 20, 2011 10:46 am

Hi,

Last time this happened (sometime in 2009) a restart of the scalix & sendlmail fixed the problem too.
It does cause some havoc though - as it makes sendmail create and then send (once the system has restarted) delivery notification messages to some of the attempts to spam the server - ie normally sendmail rejects email for other domains, yet with the ldapmapper non responsive it tries to send 'Warning: could not send message for past 1 hour' email messages (to the forged from addresses) where it would have normally rejected the delivery attempt entirely.

from maillog
Jul 20 05:21:35 mail ldapmapper[26840]: cannot send search request to instance mail: Can't contact LDAP server
Jul 20 05:21:35 mail sendmail[20685]: p6K4LTTk020678: SYSERR(root): Error getting LDAP results in map ldapsx: Unknown error 325
Jul 20 05:22:24 mail sendmail[20691]: p6K4MMtC020691: rejecting commands from ABTS-North-Dynamic-196.232.176.122.airtelbroadband.in [122.176.232
.196] due to pre-greeting traffic
Jul 20 05:23:14 mail sendmail[20697]: p6K4N8k1020697: SYSERR(root): ldap_init/ldap_bind failed to localhost in map ldapsx: Unknown error 325


from /var/opt/scalix/ml/s/logs/fatals:
SERIOUS ERROR LDAP Daemon (LDAP Listener ) Wed Jul 20 05:21:35 2011
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 24241
Procedure trace follows:
Pid of logging process: 24241


SERIOUS ERROR LDAP Daemon (LDAP Listener ) Wed Jul 20 05:21:35 2011
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0x98cee6]
/opt/scalix/lib/libom_er.so[0x98d1e6]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x98d38f]
/lib/tls/libpthread.so.0[0x40b898]
/lib/tls/libpthread.so.0[0x405371]
/lib/tls/libc.so.6(__clone+0x5e)[0x1e6ffe]
Pid of logging process: 24241


from omshowlog -f 20.07.11 -F 04:00 -t 20.07.11 -T 05:59
SERIOUS ERROR LDAP Daemon (LDAP Listener ) 20.07.11 05:21:35
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 24241
Procedure trace follows:


SERIOUS ERROR LDAP Daemon (LDAP Listener ) 20.07.11 05:21:35
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0x98cee6]
/opt/scalix/lib/libom_er.so[0x98d1e6]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x98d38f]
/lib/tls/libpthread.so.0[0x40b898]
/lib/tls/libpthread.so.0[0x405371]
/lib/tls/libc.so.6(__clone+0x5e)[0x1e6ffe]


anyone have insight into the problem(apart from the server version install not being the latest)?

Server=11.0.3.10719
Tomcat=5.5.16
SWA=11.0.3.31
SIS=11.0.3.31
Platform=11.0.3.31
SAC=11.0.3.31
RES=11.0.3.31
Mobile=11.0.3.31

florian
Scalix
Scalix
Posts: 3852
Joined: Fri Dec 24, 2004 8:16 am
Location: Frankfurt, Germany
Contact:

Re: ldapmapper mysteriously crashing

Postby florian » Wed Jul 20, 2011 12:27 pm

version is the key, very likely.

ldapmapper was a new component in 11.0.0 and had some issues from the beginning. all known ones were fixed in various 11.x releases. i trust upgrading to 11.4.6 will get rid of the issue.

Florian.
Florian von Kurnatowski, Die Harder!

William
Posts: 314
Joined: Fri Jun 02, 2006 8:28 am
Location: British Isles

Re: ldapmapper mysteriously crashing

Postby William » Thu Jul 21, 2011 4:18 am

Thanks Florian, we'll upgrade then.


Return to “Scalix Server”



Who is online

Users browsing this forum: No registered users and 8 guests