Server Version 11.4.4.12886
We have a Public Folder called "AMK Support". This has an email address assigned to it and emails are delivered to an "inbox" subfolder.
We have an issue when, for no apparent reason, a duplicate inbox will be created. We got to the stage where we had over 6 "inbox" folders, some nesting inside each other!
This was quite confusing to the small dept. that use the folder and I have manually had to compare and delete the duplicate emails.
Is there some kind of limit I am unaware of that is causing this issue. Where should I look when/if it happens again?
I've read the admin guide regarding public folders but it wasn't much help.
So you have an idea of what happened, below is an output from the omlistbbs command, note the nesting and the duplicate folder sizes
Code: Select all
scalix:~ # omlistbbs -s -m "AMK Support" -d 0
1 AMK Support AM_Customer Support 4407164K
2 inbox Scalix Admin /scal 1352352K
3 inbox Scalix Admin /scal 396689K
4 inbox Scalix Admin /scal 396689K
5 spam Scalix Admin /scal 923691K
6 inbox Scalix Admin /scal 922735K
7 inbox Scalix Admin /scal 396689K
8 inbox Scalix Admin /scal 1733928K
9 inbox Scalix Admin /scal 1337239K
10 inbox Scalix Admin /scal 396689K
11 inbox Scalix Admin /scal 396689K