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How can messages on ERROR queue be "FIXED"?

Posted: Fri Jun 02, 2006 3:12 am
by tenaciousC
Hello!

I have found that I am getting 3 or 4 messages on my error queue a day. Resubmission fails with the following error from the Internet Mail Gateway:

Code: Select all

# omshowlog -s unix -p 5

ERROR                          Internet Mail (Outgoing      ) 06.02.06 08:05:46
[OM.UX 1169] TNEF gateway: MAPI attachment level properties not found in TNEF stream.


WARNING                        Internet Mail (Outgoing      ) 06.02.06 08:05:46
[OM.UX 1531] Error in decoding file

        -> tf_GetINT32
        <- tf_GetINT32
        <- tf_ReadRecord 44000 39
        -> tf_GetINT32
        <- tf_GetINT32
        -> tf_ReadRecord
        -> tf_GetINT32
        <- tf_GetINT32
        <- tf_ReadRecord 44000 39
        -> tf_GetINT32
        <- tf_GetINT32
        -> tf_ReadRecord
        <- tf_ReadRecord:NO
        -> tnef_getPastRendData
        <- tnef_getPastRendData
        <- /build/10.0.0.175/src/lib/tnef/tnef_encode.c:686[102,1531]


WARNING                        Internet Mail (Outgoing      ) 06.02.06 08:05:46
[OM.UX 3001] Failed to convert message to MIME format - moving message to ERROR queue



What am I to do with them??

Thanks in advance for any suggestions!

C

Posted: Fri Jun 02, 2006 8:45 am
by ScalixSupport
It would be interesting to see the content / structure of the error messages. Might be calendaring stuff - Can you go into omqdump and use A12E as the password, then list the error q and post the relevenant parts here?

Thanks,

Sascha.

Posted: Fri Jun 02, 2006 9:05 am
by tenaciousC
Hi Sascha

Here is one of them:

Code: Select all

Queue ():error
Skips (0):
Repeats (99999):1
Msg File = ~/data/0000030/003jc5r
Access Count = 1
TF File = ~/data/000002g/003jc2d
Priority = Normal
TF Info Flags = 6
Filter Route =
Attach File #1 = ~/data/00000no/003jc5s
Attach File #2 = ~/data/00000no/003jc5t
Attach File #3 = ~/data/00000no/003jc5u

HEADER            (DN)  3  0  0  1  0x2000400  0x1  4  0x0  0x0  0x0  0x0  0x0\
  "multipart/mixed;boundary=\"----=_NextPart_000_0006_01C68406.3B3272F0\""
SUBJECT           (DN)  "RE: Harrogate"  ""  "IA5"  ""  ""
CREATE_DATE       (DN)  2006/5/30 15:29.32+60
MSG_INT_ID        (DN)  0  "EDEBKLMJNDHDNGIIGJBLEEHBDBAA.reservations(a)bristo\
l.hotelduvin.com"  "EDEBKLMJNDHDNGIIGJBLEEHBDBAA.reservations(a)bristol.hoteld\
uvin.com"
ACK_ID            (DN)  0  "07D64E172922D511BE9100B0D0AB603301418D98(a)DEVELOP\
MENTNT1"
CREATOR           (DN)  0  0  0  0  0  0  "S=Bristol HDV/G=Reservations/OU1=ex\
change/OU2=tnef/CN=Reservations Bristol HDV/INTERNET-ADDR=reservations@bristol\
.hotelduvin.com"  ""  ""
P2_ORIGINATOR     (DN)  0  0  0  0  0  0  "S=Bristol HDV/G=Reservations/OU1=ex\
change/OU2=tnef/CN=Reservations Bristol HDV/INTERNET-ADDR=\"Reservations \\(Br\
istol\\)\" <reservations@bristol.hotelduvin.com>"  ""  ""
MSG_OBJECT_FILE   (DN)  1666  0  "inetMessageHeader"
MSG_OBJECT_DATA   (DN)  0x1  1  0  <hex data not displayed>
MSG_CLASS         (DN)  "IPM.Note"
MSG_OBJECT_FILE   (DN)  40  0  "MAPI.ObjectProperties"
MSG_OBJECT_DATA   (DN)  0x1  1  0  <hex data not displayed>
MSG_MAPI_PROPS_INFO (DN)  0  1  0  713
MSG_MAPI_PROPS_DATA (DN)  0x1  1  0  <hex data not displayed>
MSG_MAPI_USER_PROPS_INFO (DN)  0  0  0  45
MSG_MAPI_USER_PROPS_DATA (DN)  0x1  1  0  <hex data not displayed>
CONTENT_FILE      (DN)  1166  1166  0x2  415  0  "RE: Harrogate"  ""  ""  ""  \
""  "IA5"  ""  ""  ""  ""
START_ALT_GROUP   (DN)
CONTENT_FILE      (DN)  1167  1167  0x21  2608  0  "RE: Harrogate"  ""  ""  "I\
SO8859_1"  ""  ""  ""  ""  ""  ""  ""  ""  "text/plain;charset=\"iso-8859-1\""\
  ""  ""  ""
CONTENT_OBJECT_FILE (DN)  83  0  "inetContentHeader"
CONTENT_OBJECT_DATA (DN)  0x1  1  0  <hex data not displayed>
CONTENT_OBJECT_FILE (DN)  93  0  "inetMimeAlternative"
CONTENT_OBJECT_DATA (DN)  0x1  1  0  <hex data not displayed>
CONTENT_FILE      (DN)  2133  2133  0x0  9495  0  "RE: Harrogate"  ""  ""  "IS\
O8859_1"  ""  "IA5"  ""  ""  ""  ""  ""  ""  "text/html;charset=\"iso-8859-1\"\
"  ""  ""  ""
CONTENT_OBJECT_FILE (DN)  94  0  "inetContentHeader"
CONTENT_OBJECT_DATA (DN)  0x1  1  0  <hex data not displayed>
END_ALT_GROUP     (DN)
RECIPIENT         (DN)  0x20  0  1  "UNIX"  "TNEF"  "S=Tilling/G=Victoria/OU1=\
exchange/OU2=tnef/CN=Victoria smith/INTERNET-ADDR=vxsmith@malmaison.com"
ROUTE_TRACE       (DN)  2006/5/30 15:29.37+60  0  "scalix2/MALMAN"
OPERATION_TRACE   (DN)  2006/5/30 17:35.38+60  6  ""
ROUTE_TRACE       (DN)  2006/5/30 17:35.38+60  0  "scalix2/MALMAN"
OPERATION_TRACE   (DN)  2006/5/30 17:35.43+60  6  ""
ROUTE_TRACE       (DN)  2006/5/30 17:35.43+60  0  "scalix2/MALMAN"
OPERATION_TRACE   (DN)  2006/6/2 06:58.35+60  6  ""
ROUTE_TRACE       (DN)  2006/6/2 06:58.35+60  0  "scalix2/MALMAN"
****
Done