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Outgoing mail bouncing back

Posted: Wed May 24, 2006 4:57 pm
by bluemike
Can receive mail okay, but today all outgoing mail is generating this message:
anything I have changed is in [brackets]

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Message could not be delivered to following recipient:
[user] / internet/CN=[user]
DDT1-RFC-822; DDV1=[user@here.com];
because: 'A mail transport failure occurred' OM 9205

Domain of sender address [valid-recipient@valid-domain.com] does not exist.


I have recently created a new 'forward lookup zone' in Windows 2K3 DNS, so I suspect that has something to do with this.....

Posted: Wed May 24, 2006 10:45 pm
by ScalixSupport
Hi Mike,

It very likely is your DNS. Can use send from the command line "mail" program? If you do an nslookup and "set type=mx" then try to lookup some of the domains you're trying to send to, what is returned?

Thanks,
Rachel

Posted: Thu May 25, 2006 11:02 am
by bluemike
I'm not sure what you mean by 'the command line mail program'. However, I use nslookup (set type=mx) and try to get yahoo.com...

Here is the result:

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> yahoo.com
Server:  bigtim.bbpi-pdc.billsblue.com
Address:  192.168.111.5

Non-authoritative answer:
yahoo.com       MX preference = 1, mail exchanger = mx3.mail.yahoo.com
yahoo.com       MX preference = 5, mail exchanger = mx4.mail.yahoo.com
yahoo.com       MX preference = 1, mail exchanger = mx1.mail.yahoo.com
yahoo.com       MX preference = 1, mail exchanger = mx2.mail.yahoo.com

mx3.mail.yahoo.com      internet address = 4.79.181.13
mx3.mail.yahoo.com      internet address = 67.28.113.10
mx3.mail.yahoo.com      internet address = 64.156.215.8
mx3.mail.yahoo.com      internet address = 64.156.215.18
mx3.mail.yahoo.com      internet address = 4.79.181.134
mx3.mail.yahoo.com      internet address = 4.79.181.12
mx3.mail.yahoo.com      internet address = 67.28.113.11

...and a whole bunch more.

However, when I try to send to a valid yahoo.com address, I get the error message almost instantly.

Posted: Thu May 25, 2006 11:12 am
by ScalixSupport
Hi Mike,

The command line "mail" program is built in Linux mail program. You would type:

mail user@yahoo.com

Then enter a subject, hit enter and type a message, then end the message with a period (.) on a line by itself. It will then ask if you want to cc: anyone and you can just hit enter. Your message will then be sent.

If that message arrives in your Yahoo mailbox, then we need to go back a step to something that may have changed on your Scalix side. However, if that fails, then we should look more towards any sendmail, DNS and/or mail routing changes that may have been made. If the message to yahoo does bounce, you can see a copy in you Linux mailbox by just typing "mail" and looking at the highest numbered message. You should also take a look in your /var/log/maillog file and post the last 50 lines or so.

Thanks,
Rachel

Posted: Thu May 25, 2006 11:30 am
by bluemike
I set my DNS server back to it's orignal settings and sent a message to myself at cmichalebaker@hotmail.com. Then I re-added the new zone to DNS and tried again. I got the first message, but second never arrived.
I opened 'mail' from the command line., and I could see my second message had bounced back.

Here is the last chunk of stuff from the maillog....

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May 25 08:16:46 emailserver sendmail[19219]: k4PFGklt019219: from=<root@emailserver.bbpi-pdc.billsblue.com>, size=398, class=0, nrcpts=1, msgid=<200605251516.k4PFGknA019218@emailserver.bbpi-pdc.billsblue.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
May 25 08:16:46 emailserver sendmail[19218]: k4PFGknA019218: to=cmichaelbaker@hotmail.com, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30054, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (k4PFGklt019219 Message accepted for delivery)
May 25 08:17:42 emailserver sendmail[19237]: k4PFHg2n019237: from=<me@localhost.com>, size=2010, class=0, nrcpts=1, msgid=<BIGTIMFRaqbC8wSA1Xv0000000b@BIGTIM.bbpi-pdc.billsblue.com>, proto=ESMTP, relay=root@localhost
May 25 08:17:42 emailserver sendmail[19238]: k4PFHgYa019238: from=<me@localhost.com>, size=2231, class=0, nrcpts=1, msgid=<BIGTIMFRaqbC8wSA1Xv0000000b@BIGTIM.bbpi-pdc.billsblue.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]
May 25 08:17:42 emailserver sendmail[19237]: k4PFHg2n019237: to=<incoming@billsblue.com>, delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=32010, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (k4PFHgYa019238 Message accepted for delivery)
May 25 08:17:43 emailserver sendmail[19242]: k4PFHgYa019238: to=<incoming@billsblue.com>, delay=00:00:01, xdelay=00:00:01, mailer=scalix, pri=122231, relay=emailserver, dsn=2.0.0, stat=Sent (Ok)
May 25 08:17:49 emailserver sendmail[19223]: k4PFGklt019219: to=<cmichaelbaker@hotmail.com>, ctladdr=<root@emailserver.bbpi-pdc.billsblue.com> (0/0), delay=00:01:03, xdelay=00:01:03, mailer=esmtp, pri=120398, relay=mx1.hotmail.com. [65.54.245.8], dsn=2.0.0, stat=Sent ( <200605251516.k4PFGknA019218@emailserver.bbpi-pdc.billsblue.com> Queued mail for delivery)
May 25 08:18:17 emailserver sendmail[18945]: k4P9B69M030178: timeout waiting for input from www.0setupfees.com. during client greeting
May 25 08:18:17 emailserver sendmail[18945]: k4P9B69M030178: to=<billing@0setupfees.com>, delay=06:07:06, xdelay=00:05:00, mailer=esmtp, pri=575563, relay=www.0setupfees.com. [12.47.47.51], dsn=4.0.0, stat=Deferred: Connection timed out with www.0setupfees.com.
May 25 08:18:32 emailserver sendmail[15840]: k4OHAvBD014757: to=<Gerardo.Burch@backwards.com>, delay=21:49:35, xdelay=00:02:48, mailer=esmtp, pri=1923435, relay=mail.inbox.net. [209.123.16.41], dsn=5.1.1, stat=User unknown
May 25 08:18:46 emailserver sendmail[13460]: k4MKAV6E015017: timeout waiting for input from mail.golty.com. during client greeting
May 25 08:18:46 emailserver sendmail[13460]: k4MKAV6E015017: to=<ware@golty.com>, delay=2+18:50:31, xdelay=00:05:00, mailer=esmtp, pri=5883915, relay=mail.golty.com. [66.132.149.221], dsn=4.0.0, stat=Deferred: Connection timed out with mail.golty.com

Posted: Thu May 25, 2006 5:32 pm
by ScalixSupport
Hi Mike,

Have you gone back and verified the changes you've made to DNS to see what might be going wrong?

Thanks,
Rachel