Redirect multipart/mixed error

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pawadca

Redirect multipart/mixed error

Postby pawadca » Wed May 17, 2006 11:06 pm

I've been running some tests and have determined that the issue is occuring with redirected emails that have html and embedded images.
When these emails are redirected to my blackberry, I receive the email and attachment but the email body is blank.

Can any one please shed some light on this?

Thanks

Peter

PS: Scalix Community 10.0.0.175 on a Suse box

Edit:
It doesn't seem to matter if the email is forwarded, redirected, pop'd or imap'd

ScalixSupport
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Postby ScalixSupport » Thu May 18, 2006 7:17 am

Hi,

what software are you using to push your mail to your BB? There is an outstanding bug on the BES with regard to multipart/alternative MIME messages. Also, the text/plain part might be downgraded to nothing. Tell us some more about your setup, please.

Thanks,

Sascha.

pawadca

Postby pawadca » Thu May 18, 2006 9:33 am

>>>what software are you using to push your mail to your BB?
I have setup a redirect and retain with the SXAA utility.
I have also tried letting the berry server collect the emails.

>>>Tell us some more about your setup, please.
Scalix Community 10 on a Suse box, redirecting emails for one account to a consumer blackberry on Bell Mobility BIS 2.0 (The new web client). The blackberry is a 7250 with the latest OS4.1 installed. I have no third party mail apps involved.
There is an ASSP install for spam which is running clamAV for virus scanning. ASSP handles the mail both inbound and outbound.
The problem started after the update of BIS from 1.8 to 2.0, however Bell and Rim tell me it can't be downgraded.

The problem can be easily reporduced by having an html email with embedded image sent from Outlook through Exchange. It may happen other times (hotmail, gmail) but it is consistant with every email I get from this setup.

Thanks for the interest.

pawadca

Postby pawadca » Sat May 20, 2006 3:26 pm

Is no one else running into this?

pawadca

Postby pawadca » Sat May 20, 2006 5:45 pm

Additionally, these emails that are causing some grief, also cause the Application CID error when using webmail.
Is there any update to the status of the CID issue?

acqant
Posts: 23
Joined: Tue Jan 24, 2006 10:07 pm

Postby acqant » Wed Jun 28, 2006 4:23 pm

BUMP-

I got the same problem. Not just with blackberry but Thunderbird email client as well.

pawadca

Postby pawadca » Wed Jun 28, 2006 9:46 pm

acqant wrote:BUMP-

I got the same problem. Not just with blackberry but Thunderbird email client as well.


No point in bumping, It's a known problem that is supposed to be addressed in the next major version later this year.

Im debaiting setting up a M$ SBS from an NFR I have to get me through till then.

I guess Scalix CE doesn't get patch updates or interm fixes.

PA


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