rejected message after changing display name.
Posted: Thu May 11, 2006 5:56 pm
Hi,
during testing of our new scalix server I've gotten some requests to change the display name for some users. They may want the department to be after their name on out going email. Or the most recent was replace jennifer with jen.
When I do this the display name is correctly changed. But I start getting rejections for the old OR address when Outlook has cached the contact or replying to an old email.
Is there any way to stop this? Can I change a display name without getting the rejection? The email addresses don't change so why do I get the rejections?
TIA,
chris
during testing of our new scalix server I've gotten some requests to change the display name for some users. They may want the department to be after their name on out going email. Or the most recent was replace jennifer with jen.
When I do this the display name is correctly changed. But I start getting rejections for the old OR address when Outlook has cached the contact or replying to an old email.
Code: Select all
----------------------------- ERROR REPORT ----------------------------- Message could not be delivered to the following recipient:
Jennifer Martin / scalix, sekoworldwide/CN=Jennifer Martin
because: 'Recipient name not found at destination' [OM 9300]
The message was forwarded to the local Error Manager:
sxadmin / scalix, sekoworldwide/CN=sxadmin
------------------------------------------------------------------------
--------------------------------------------------
----------------------------- TRACE REPORT -----------------------------
05/11/06 16:37:56 Passive Operation Record: ** Message Submission
05/11/06 16:37:56 Passive Routing Record: ** Message Relayed
Node: scalix Address: scalix,sekoworldwide
05/11/06 16:37:56 Active Operation Record: ** Message Submission
05/11/06 16:37:56 Active Routing Record: ** Message Relayed
Node: scalix Address: scalix,sekoworldwide
-------------------------------------------------------------------------
Is there any way to stop this? Can I change a display name without getting the rejection? The email addresses don't change so why do I get the rejections?
TIA,
chris