Can't add user

[eyalm]

Hi,
I'm trying to add a user using sac, but I'm getting "Could not create a new user with a name that already exists at the selected mailnode".
That user is not in the user list.
I also tried adding him with omaddu:

omaddu -n "Dustin Waller/scalix,cardon/" -p testtest
and I get:
omaddu : [OM 6011] Duplicate Scalix userid specified when adding new user

If I specify a authentication-id I get:
omaddu -n "Dustin Waller/scalix,cardon/" -p testtest dwaller
omaddu : [OM 8024] The name/mailnode "Dustin Waller/scalix,cardon/" already exists

The name/mailnode is that of an existing user

but I checked with omldapsearch, omsearch, using ldapnavigator and I can't find any entry for that user.
any ideas?

[eyalm]

Is there a way to check omslapd.log errors/requests/etc???

[ScalixSupport]

What is the output of:

omshowu -n "Dustin Waller/scalix,cardon"

What is the output of:

omsearch -e s=waller -m @all-attr@ -v

I'm afraid I don't understand this:

Is there a way to check omslapd.log errors/requests/etc???

Wouldn't it just be a matter of viewing the file?

Thanks,
Don

[eyalm]

Don,

[root@scalix config]# omshowu -n "Dustin Waller"
Authentication ID: dWaller@cardonhealthcare.com
User Name : Dustin Waller /CN=Dustin Waller
MailNode : scalix,cardon
Internet Address : "Dustin Waller" <dWaller@cardonhealthcare.com>="Dustin Waller" <dwaller@10.1.1.25>
System Login : 60536
Password : set
Admin Capabilities : YES
Mailbox Admin Capabilities : NO
Language : AMERICAN
Virtual Vault : Enabled (default)
Mail Account: Unlocked
Last Signon : 04.12.06 13:15:56
Receipt of mail : ENABLED
Service level : 0
Excluded from Tidying : NO
User Class : Full




[root@scalix config]# omsearch -e s=waller -m @all-attr@ -v
[OM 16954] Entry not in the Directory

Thanks!

[florian]

whatabout omsearch -e S=*waller* and omsearch -e g=*waller*?

-- f.

[eyalm]

omsearch -e S=*waller*
[OM 16954] Entry not in the Directory


omsearch -e g=*waller*
[OM 16954] Entry not in the Directory


(note:) When we first tested scalix we added him, and then deleted him.
I dont know if this changes anything but we are authenticating against our own ldap server. (changed ual.remote)


thanks

[florian]

try again with omsearch -e S=*waller* -d userlist -t h
and the same with G=

thx,
f.

[eyalm]

omsearch -e S=*waller* -d userlist -t h
UL-PMN=64/S=Waller/G=Dustin/OU1=scalix/OU2=cardon/CN=Dustin Waller/OM-UID=104/INTERNET-ADDR="Dustin Waller" <dWaller@cardonhealthcare.com>="Dustin Waller" <dwaller@10.1.1.25>/UL-AUTHID=dWaller@cardonhealthcare.com/UL-UXID=60536/UL-IL=AMERICAN/UL-CAPS=7/UL-FLAGS=0/UL-CLASS=Full/UL-TYPE=PrimeRecip/UL-PWD=$1$oyxGZFCR$.1qvNvfZOOwmMKo5T8Wg60/UL-SASL-PWD=$1$uB5nDt7VsGgY8dLUJjk5Mg\=\=/UL-PWDCHDT=1144095323



omsearch -e G=*waller* -d userlist -t h
[OM 16954] Entry not in the Directory

[florian]

ok, please delete the user using

omdelu -n g=dustin/S=waller

Then recreate using SAC.

Cheers,
Florian.

[eyalm]

omdelu -n g=dustin/S=waller
omdelu: One user successfully deleted

and succesfully added him with SAC
YES!

thanks florian...

BTW, do you know what could have happen? did I do something wrong while trying to delete him last time?

[florian]

honestly, don't know - normally the system is trying to keep the adressbook (SYSTEM) and the user management list (USERLIST) in sync...

-- f.