Help Troubleshoot Log Entries

[burhankhalid]

Can someone help me try to figure out why my log has messages like these?

Code: Select all

WARNING                        Internet Mail (Incoming      ) 04.09.06 10:23:19
[OM.UX 1401] Cannot read message data.
        -> nm_AppendFieldMem
        -> nm_AddSeparators
        <- nm_AddSeparators
        -> nm_ParseORN
        <- nm_ParseORN
        <- nm_AppendFieldMem
        <- nm_PutFieldMem
        <- nm_PutFieldStr
        <- inet_ConvArpaORNToORN
        <- ux_InConvArpaORNToORN
        -> im_GetNewItemNum
        <- im_GetNewItemNum
        -> ux_InReadMailText
        <- /build/10.0.0.175/src/bin/ux/ux_in.c:1302[102,1401]
        <- /build/10.0.0.175/src/bin/ux/ux_in.c:4767[102,1401]
        <- /build/10.0.0.175/src/bin/ux/ux_in.c:2187[102,1401]


How can I find out what message this is concerning, and how do I fix these?

[ScalixSupport]

Typically, this means that the MTA on the sending side of an incoming MIME message has terminated unexpectedly.

What we have seen is that there are a number of spam messages which contain a NULL character at the end of the message. This causes us a problem but doesn't stop any other messages from being received but it does mean that the messages you see are being logged. There is at least one other forum poster that is reporting this behaviour when they use Postfix as the receiving MTA on a different server but that forwards to Scalix.

In the short term, there is no workaround for this but hopefully we will be addressing this in the next major release. However, if you are using Postfix to forward to Scalix, upgrading to 2.3 allows you to strip NULL characters from the message.

Cheers

Dave