Scalix Forums

Hi

I got a recent inquiry from one of our Scalix clients that he was getting a strange situation on a messages were the incorrect message body was showing up a message where the header and attached file matched up, but the message body was from another deleted message. Is this possible and how do I fix this ?

Your assistance would be greatly appreciated.

Kind Regards
Sean

Scalix Version :
11.4.6 (most recent)
Outlook 2007 with most recent service packs installed.

That is almost impossible that an actual mail header is on another mail message.. It sounds like a problem in an imap client or a corrupted smartcahce.

Can you elaborate more on the issue (server version, client version, )
have you performed an omscan on the users mailbox

Take a look at this bug report I submitted a while back, same thing?

https://bugzilla.scalix.com/show_bug.cgi?id=19580

uhm.. Ok!

Strange problem. It seems to me this is because Word is used as editor..

So disable Word as editor and you are home free

@ topic starter.

Can you confirm that you use office 2003 and word as email editor?

is the problem reproducable in swa ?