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Incorrect Body attached to email header

Posted: Sun Nov 07, 2010 3:29 pm
by SeanBurg
Hi

I got a recent inquiry from one of our Scalix clients that he was getting a strange situation on a messages were the incorrect message body was showing up a message where the header and attached file matched up, but the message body was from another deleted message. Is this possible and how do I fix this ?

Your assistance would be greatly appreciated.

Kind Regards
Sean

Scalix Version :
11.4.6 (most recent)
Outlook 2007 with most recent service packs installed.

Re: Incorrect Body attached to email header

Posted: Tue Nov 09, 2010 11:30 am
by polleke
That is almost impossible that an actual mail header is on another mail message.. It sounds like a problem in an imap client or a corrupted smartcahce.

Can you elaborate more on the issue (server version, client version, )
have you performed an omscan on the users mailbox

Re: Incorrect Body attached to email header

Posted: Tue Nov 09, 2010 4:18 pm
by billb3
Take a look at this bug report I submitted a while back, same thing?

https://bugzilla.scalix.com/show_bug.cgi?id=19580

Re: Incorrect Body attached to email header

Posted: Thu Nov 11, 2010 8:03 am
by polleke
uhm.. Ok!

Strange problem. It seems to me this is because Word is used as editor..

So disable Word as editor and you are home free

@ topic starter.

Can you confirm that you use office 2003 and word as email editor?

is the problem reproducable in swa ?