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UrGent !!! Service Router Stop -> cannot receive an email

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UrGent !!! Service Router Stop -> cannot receive an email

Posted: Mon Mar 27, 2006 10:17 pm
by dangin2005
Dear Scalix Team

This morning my email server has detected a fatal error message.

ERROR Service Router(Incoming Trans) 03.28.06 07:17:36
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:17:36
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:17:37
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:17:37
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:17:37
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:17:37
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:20:31
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:20:31
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:20:32
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:20:32
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:20:32
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:20:32
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:31:38
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:31:38
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:31:38
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:31:38
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:31:38
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:31:38
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:32:12
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:32:12
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:32:12
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:32:12
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:32:12
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:32:12
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:32:35
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:32:35
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:32:35
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:32:35
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:32:35
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:32:35
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:32:55
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:32:55
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:32:55
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:32:55
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:32:55
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:32:55
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:35:43
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:35:43
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:35:43
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:35:43
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:35:43
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:35:43
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:36:58
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:36:58
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:36:59
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:36:59
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:36:59
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:36:59
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:37:08
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:37:08
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:37:09
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:37:09
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:37:09
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:37:09
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:50:51
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:50:51
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:50:51
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:50:51
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:50:51
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:50:51
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:51:49
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:51:49
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:51:50
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:51:50
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:51:50
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:51:50
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:52:05
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:52:05
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:52:05
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:52:05
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:52:05
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:52:05
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 07:59:21
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 07:59:22
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
<- /build/10.0.0.175/src/bin/xp/xp_in.c:1691[100,807]


ERROR Service Router(Service Router) 03.28.06 07:59:22
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: <none - expect greeting reply>
Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd.


ERROR Service Router(Service Router) 03.28.06 07:59:22
[OM 5181] Reply timed out or invalid - Mapper protocol problem.
Command sent: QUIT Please Close This Session
Reply received: 220 Virus Scanning Client Ready


ERROR Service Router(Service Router) 03.28.06 07:59:22
[OM 5183] A Mapper error has been detected.
-> rsl_GetMapperTimeOut
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]


SERIOUS ERROR Service Router(Service Router) 03.28.06 07:59:22
[OM 5183] A Mapper error has been detected.
-> cust_GetCustomiseInfo
<- cust_GetCustomiseInfo
<- rsl_GetMapperTimeOut
-> os_fcntl
<- os_fcntl
-> os_fcntl
<- os_fcntl
-> rsl_ReadMapperReply
-> rsl_GetMapperTimeOut
<- rsl_GetMapperTimeOut
-> os_StringToInt
<- os_StringToInt
-> rsl_CheckMapperReply
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:243[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:755[100,5183]
<- /build/10.0.0.175/src/lib/rsl/rsl_match.c:1465[100,5183]


ERROR Service Router(Incoming Trans) 03.28.06 08:03:10
[OM 29260] PAM-listfile: /var/opt/scalix/sys/xport.mappers/trusted.users is either world writable or not a normal file


SERIOUS ERROR Service Router(Incoming Trans) 03.28.06 08:03:10
[OM 807] Invoker is not a trusted user
-> sdl_InitData
<- sdl_MapStdLangInt
<- sdl_MapSysLang
-> sdl_MapSysLang
-> sdl_InitData
-> sdl_MapStdLangInt


it is caused.. the electric power was down at night...

in SAC i can see a service router Stop. when am trying to start it again it is start..but when iam trying to refresh, it is stop again!!..

all email now in queues service router....
it cant be sent to user email...

please help me ..to bringing up the service router again..

thx n rgds
dangin2005

Posted: Mon Mar 27, 2006 10:23 pm
by ScalixSupport
There are a number of messages being logged that you need to investigate.

First, is the file /var/opt/scalix/sys/xport.mappers/trusted.users either world writable or not a normal file ?

Second, is clamd running ? If not, you need to ensure it is configured to run after a reboot. The Service Router will not start if clamd is not running.

Cheers

Dave

Posted: Mon Mar 27, 2006 11:35 pm
by dangin2005
OK thanks for your quick reply
i have following your advice, with :
1. cek file : /var/opt/scalix/sys/xport.mapper/trusted.users
that file owner by scalix.scalix (-rwxrwxrwx)
with contents :
root
daemon
ucp
bin
scalix
x400
mail
mmdf
openmsg

2. cek clamd services. this services already running
But my problem not solved yet.
Please help me... Urgent

Thanks in advance
Regards

Posted: Mon Mar 27, 2006 11:58 pm
by ScalixSupport
OK. You've answered my questions...

1. You need to run the command

Code: Select all

omcheck -s | sh
as, for some reason, the permissions on that file are not correct.

2. For the message Reply received: 503 "ClamAV" cannot scan Scalix-owned file Can't connect to clamd. to be displayed, it means that clamd does not appear to be running. Run the command

Code: Select all

clamdscan /etc/passwd
and post what result comes back.

Cheers

Dave
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