Outlook hangs when connecting via IMAP

[johnnybe]

Hi,

i just started testing Scalix an set up a clean Suse OSS 10.0 in a VMWare virtual machine. Setup of Scalix was without any problems and SWA, Thunderbird with IMAP and POP3, Outlook 2003 with Connector and POP3 are working fine.
But when I try to setup a profile for Outlook with an IMAP-account then it hangs as soon it is connecting to the Scalix-server.
Sometimes I can open the folder-tree of the IMAP-account but when trying to browse any further Outlook will hang. Usually not even this is possible and it hangs already when connecting to the server the first time. I assume this might have something to do with the Outlook IMAP-bug since Thunderbird and SWA are working without any trouble.

I just wonder that nobody seems to have run into this problem before...


Cheers,
Johannes.

[ScalixSupport]

Hi,

to enable IMAP tracing, do the following:

- omshowu -n "Your Name" -G

This will give you your internal ID:

Internal user Id : 101

Then, create a file called

/var/opt/scalix/sys/user.cfg/101

containing

IMAP_LOGFILE=~/tmp/imap.101.log
IMAP_LOGLEVEL=0x1a

Have a look at the logfile and let us know what's in it.

Cheers,

Sascha.

[johnnybe]

Hi Sascha,

thanks for the quick reply.
I've tried to log several sessions, but it is always more or less the same.
I will give you the two cases I've described in my original posting.

First a session where Outlook hangs right after starting it:

Code: Select all

 6443 12:54:26.922 Sat: S1 AUTHENTICATE
 6441 12:54:26.957 CORE RSP: S1 OK AUTHENTICATE completed, now connected to scalix.hh.behrndt.net
 6441 12:54:26.957  6443 Core: S1 OK AUTHENTICATE completed, now connected to scalix.hh.behrndt.net
 6443 12:54:26.969 RSP: 0sxl OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6443 12:54:26.969 S: 0sxl OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6443 12:54:26.981 C: bdoo IDLE
 6443 12:54:26.981 CMD: bdoo IDLE
 6443 12:54:26.981 RSP: + idling
 6443 12:54:26.981 S: + idling
 6443 12:54:27.058 C: DONE
 6443 12:54:27.058 RSP: bdoo OK IDLE completed
 6443 12:54:27.058 S: bdoo OK IDLE completed
 6443 12:54:27.061 C: 66zo IDLE
 6443 12:54:27.061 CMD: 66zo IDLE
 6443 12:54:27.061 RSP: + idling
 6443 12:54:27.061 S: + idling
 6443 12:54:42.774 IMAP4 Satellite Server exiting.


The line "IMAP4 Satellite Server exiting." comes after killing Outlook through the task manager.

And here the log for one of the rare sessions, where i can start browsing the folder-tree before it hangs:

Code: Select all

 6440 12:53:39.911 Sat: S1 AUTHENTICATE
 6441 12:53:40.123 CORE RSP: S1 OK AUTHENTICATE completed, now connected to scalix.hh.behrndt.net
 6441 12:53:40.123  6440 Core: S1 OK AUTHENTICATE completed, now connected to scalix.hh.behrndt.net
 6440 12:53:40.127 RSP: 6xi0 OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6440 12:53:40.127 S: 6xi0 OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6440 12:53:40.129 C: 2kho IDLE
 6440 12:53:40.129 CMD: 2kho IDLE
 6440 12:53:40.129 RSP: + idling
 6440 12:53:40.129 S: + idling
 6440 12:53:40.180 C: DONE
 6440 12:53:40.180 RSP: 2kho OK IDLE completed
 6440 12:53:40.180 S: 2kho OK IDLE completed
 6440 12:53:40.181 C: aru0 LIST "" ""
 6440 12:53:40.181 CMD: aru0 LIST "" ""
 6440 12:53:40.181 S: * LIST (\NoSelect) "/" ""
 6440 12:53:40.181 RSP: aru0 OK LIST completed
 6440 12:53:40.181 S: aru0 OK LIST completed
 6440 12:53:40.326 C: xczz LIST "" "INBOX"
 6440 12:53:40.326 CMD: xczz LIST "" "INBOX"
 6440 12:53:40.326 Sat: S2 LIST () 0
 6441 12:53:40.326 C: S2 LIST () 0
 6441 12:53:40.326 CMD: S2 LIST () 0
 6441 12:53:40.326  6440 Core: * LIST (\Marked) (INBOX)
 6441 12:53:40.326  6440 Core: * LIST (\X-SpecialFolder=SentItems) ("Sent Items")
 6441 12:53:40.326  6440 Core: * LIST (\X-SpecialFolder=DeletedItems) ("Deleted Items")
 6441 12:53:40.327  6440 Core: * LIST (\NoSelect) ("")
 6441 12:53:40.327  6440 Core: * LIST (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) ("" Kalender)
 6441 12:53:40.327  6440 Core: * LIST (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) ("" Kontakte)
 6441 12:53:40.327  6440 Core: * LIST (\X-SpecialFolder=Drafts) ("" {9}
 6441 12:53:40.327  6440 Core: Entwürfe)
 6441 12:53:40.327  6440 Core: * LIST (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) ("" Notizen)
 6441 12:53:40.327  6440 Core: * LIST (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) ("" Aufgaben)
 6441 12:53:40.327  6440 Core: * LIST () ("" Trash)
 6441 12:53:40.327  6440 Core: * LIST () ("" Junk-E-Mail)
 6441 12:53:40.330 CORE RSP: S2 OK LIST completed
 6441 12:53:40.330  6440 Core: S2 OK LIST completed
 6440 12:53:40.330 S: * LIST (\Marked) "/" INBOX
 6440 12:53:40.330 RSP: xczz OK LIST completed
 6440 12:53:40.330 S: xczz OK LIST completed
 6440 12:53:40.339 C: ujaf LSUB "" "*"
 6440 12:53:40.342 CMD: ujaf LSUB "" "*"
 6440 12:53:40.342 Sat: S3 LSUB () 0
 6441 12:53:40.342 C: S3 LSUB () 0
 6441 12:53:40.342 CMD: S3 LSUB () 0
 6441 12:53:40.342  6440 Core: * LSUB (\Marked) (INBOX)
 6441 12:53:40.342  6440 Core: * LSUB (\X-SpecialFolder=SentItems) ("Sent Items")
 6441 12:53:40.342  6440 Core: * LSUB (\X-SpecialFolder=DeletedItems) ("Deleted Items")
 6441 12:53:40.342  6440 Core: * LSUB (\NoSelect) ("")
 6441 12:53:40.342  6440 Core: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) ("" Kalender)
 6441 12:53:40.342  6440 Core: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) ("" Kontakte)
 6441 12:53:40.342  6440 Core: * LSUB (\X-SpecialFolder=Drafts) ("" {9}
 6441 12:53:40.342  6440 Core: Entwürfe)
 6441 12:53:40.343  6440 Core: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) ("" Notizen)
 6441 12:53:40.343  6440 Core: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) ("" Aufgaben)
 6441 12:53:40.343  6440 Core: * LSUB () ("" Trash)
 6441 12:53:40.343  6440 Core: * LSUB () ("" Junk-E-Mail)
 6441 12:53:40.343 CORE RSP: S3 OK LSUB completed
 6441 12:53:40.343  6440 Core: S3 OK LSUB completed
 6440 12:53:40.346 S: * LSUB (\Marked) "/" INBOX
 6440 12:53:40.346 S: * LSUB (\X-SpecialFolder=SentItems) "/" "Sent Items"
 6440 12:53:40.346 S: * LSUB (\X-SpecialFolder=DeletedItems) "/" "Deleted Items"
 6440 12:53:40.346 S: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) "/" Kalender
 6440 12:53:40.346 S: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) "/" Kontakte
 6440 12:53:40.346 S: * LSUB (\X-SpecialFolder=Drafts) "/" Entw&APw-rfe
 6440 12:53:40.346 S: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) "/" Notizen
 6440 12:53:40.346 S: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) "/" Aufgaben
 6440 12:53:40.346 S: * LSUB () "/" Trash
 6440 12:53:40.346 S: * LSUB () "/" Junk-E-Mail
 6440 12:53:40.346 RSP: ujaf OK LSUB completed
 6440 12:53:40.346 S: ujaf OK LSUB completed
 6440 12:53:40.395 C: kikv IDLE
 6440 12:53:40.396 CMD: kikv IDLE
 6440 12:53:40.398 RSP: + idling
 6440 12:53:40.398 S: + idling
 6440 12:53:40.650 C: DONE
 6440 12:53:40.650 RSP: kikv OK IDLE completed
 6440 12:53:40.650 S: kikv OK IDLE completed
 6440 12:53:40.658 C: tgec LSUB "" "*"
 6440 12:53:40.658 CMD: tgec LSUB "" "*"
 6440 12:53:40.658 Sat: S4 LSUB () 0
 6441 12:53:40.659 C: S4 LSUB () 0
 6441 12:53:40.659 CMD: S4 LSUB () 0
 6441 12:53:40.659  6440 Core: * LSUB (\Marked) (INBOX)
 6441 12:53:40.659  6440 Core: * LSUB (\X-SpecialFolder=SentItems) ("Sent Items")
 6441 12:53:40.659  6440 Core: * LSUB (\X-SpecialFolder=DeletedItems) ("Deleted Items")
 6441 12:53:40.659  6440 Core: * LSUB (\NoSelect) ("")
 6441 12:53:40.659  6440 Core: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) ("" Kalender)
 6441 12:53:40.659  6440 Core: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) ("" Kontakte)
 6441 12:53:40.659  6440 Core: * LSUB (\X-SpecialFolder=Drafts) ("" {9}
 6441 12:53:40.659  6440 Core: Entwürfe)
 6441 12:53:40.662  6440 Core: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) ("" Notizen)
 6441 12:53:40.662  6440 Core: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) ("" Aufgaben)
 6441 12:53:40.662  6440 Core: * LSUB () ("" Trash)
 6441 12:53:40.662  6440 Core: * LSUB () ("" Junk-E-Mail)
 6441 12:53:40.662 CORE RSP: S4 OK LSUB completed
 6441 12:53:40.662  6440 Core: S4 OK LSUB completed
 6440 12:53:40.662 S: * LSUB (\Marked) "/" INBOX
 6440 12:53:40.662 S: * LSUB (\X-SpecialFolder=SentItems) "/" "Sent Items"
 6440 12:53:40.662 S: * LSUB (\X-SpecialFolder=DeletedItems) "/" "Deleted Items"
 6440 12:53:40.662 S: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) "/" Kalender
 6440 12:53:40.662 S: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) "/" Kontakte
 6440 12:53:40.662 S: * LSUB (\X-SpecialFolder=Drafts) "/" Entw&APw-rfe
 6440 12:53:40.662 S: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) "/" Notizen
 6440 12:53:40.662 S: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) "/" Aufgaben
 6440 12:53:40.662 S: * LSUB () "/" Trash
 6440 12:53:40.662 S: * LSUB () "/" Junk-E-Mail
 6440 12:53:40.662 RSP: tgec OK LSUB completed
 6440 12:53:40.662 S: tgec OK LSUB completed
 6440 12:53:40.671 C: 05ix STATUS "Aufgaben" (UNSEEN)
 6440 12:53:40.671 Sat: S5 STATUS Aufgaben (UNSEEN)
 6441 12:53:40.671 C: S5 STATUS Aufgaben (UNSEEN)
 6441 12:53:40.678 CMD: S5 STATUS Aufgaben (UNSEEN)
 6441 12:53:40.678  6440 Core: * STATUS Aufgaben (UNSEEN 0)
 6441 12:53:40.679 CORE RSP: S5 OK STATUS completed
 6441 12:53:40.679  6440 Core: S5 OK STATUS completed
 6440 12:53:40.679 S: * STATUS Aufgaben (UNSEEN 0)
 6440 12:53:40.679 RSP: 05ix OK STATUS completed
 6440 12:53:40.679 S: 05ix OK STATUS completed
 6440 12:53:40.690 C: axzm STATUS "Deleted Items" (UNSEEN)
 6440 12:53:40.690 Sat: S6 STATUS "Deleted Items" (UNSEEN)
 6441 12:53:40.691 C: S6 STATUS "Deleted Items" (UNSEEN)
 6441 12:53:40.698 CMD: S6 STATUS "Deleted Items" (UNSEEN)
 6441 12:53:40.698  6440 Core: * STATUS "Deleted Items" (UNSEEN 0)
 6441 12:53:40.698 CORE RSP: S6 OK STATUS completed
 6441 12:53:40.698  6440 Core: S6 OK STATUS completed
 6440 12:53:40.698 S: * STATUS "Deleted Items" (UNSEEN 0)
 6440 12:53:40.698 RSP: axzm OK STATUS completed
 6440 12:53:40.698 S: axzm OK STATUS completed
 6440 12:53:40.710 C: g7sy STATUS "Entw&APw-rfe" (UNSEEN)
 6440 12:53:40.710 Sat: S7 STATUS Entw&APw-rfe (UNSEEN)
 6441 12:53:40.710 C: S7 STATUS Entw&APw-rfe (UNSEEN)
 6441 12:53:40.718 CMD: S7 STATUS Entw&APw-rfe (UNSEEN)
 6441 12:53:40.718  6440 Core: * STATUS Entw&APw-rfe (UNSEEN 0)
 6441 12:53:40.718 CORE RSP: S7 OK STATUS completed
 6441 12:53:40.718  6440 Core: S7 OK STATUS completed
 6440 12:53:40.718 S: * STATUS Entw&APw-rfe (UNSEEN 0)
 6440 12:53:40.718 RSP: g7sy OK STATUS completed
 6440 12:53:40.718 S: g7sy OK STATUS completed
 6440 12:53:40.728 C: yalf STATUS "Junk-E-Mail" (UNSEEN)
 6440 12:53:40.728 Sat: S8 STATUS Junk-E-Mail (UNSEEN)
 6441 12:53:40.729 C: S8 STATUS Junk-E-Mail (UNSEEN)
 6441 12:53:40.731 CMD: S8 STATUS Junk-E-Mail (UNSEEN)
 6441 12:53:40.731  6440 Core: * STATUS Junk-E-Mail (UNSEEN 0)
 6441 12:53:40.731 CORE RSP: S8 OK STATUS completed
 6441 12:53:40.731  6440 Core: S8 OK STATUS completed
 6440 12:53:40.731 S: * STATUS Junk-E-Mail (UNSEEN 0)
 6440 12:53:40.731 RSP: yalf OK STATUS completed
 6440 12:53:40.731 S: yalf OK STATUS completed
 6440 12:53:40.735 C: bfim STATUS "Kalender" (UNSEEN)
 6440 12:53:40.735 Sat: S9 STATUS Kalender (UNSEEN)
 6441 12:53:40.735 C: S9 STATUS Kalender (UNSEEN)
 6441 12:53:40.737 CMD: S9 STATUS Kalender (UNSEEN)
 6441 12:53:40.737  6440 Core: * STATUS Kalender (UNSEEN 0)
 6441 12:53:40.737 CORE RSP: S9 OK STATUS completed
 6441 12:53:40.737  6440 Core: S9 OK STATUS completed
 6440 12:53:40.737 S: * STATUS Kalender (UNSEEN 0)
 6440 12:53:40.738 RSP: bfim OK STATUS completed
 6440 12:53:40.738 S: bfim OK STATUS completed
 6440 12:53:40.741 C: va3n STATUS "Kontakte" (UNSEEN)
 6440 12:53:40.741 Sat: S10 STATUS Kontakte (UNSEEN)
 6441 12:53:40.742 C: S10 STATUS Kontakte (UNSEEN)
 6441 12:53:40.744 CMD: S10 STATUS Kontakte (UNSEEN)
 6441 12:53:40.744  6440 Core: * STATUS Kontakte (UNSEEN 0)
 6441 12:53:40.744 CORE RSP: S10 OK STATUS completed
 6441 12:53:40.744  6440 Core: S10 OK STATUS completed
 6440 12:53:40.744 S: * STATUS Kontakte (UNSEEN 0)
 6440 12:53:40.744 RSP: va3n OK STATUS completed
 6440 12:53:40.744 S: va3n OK STATUS completed
 6440 12:53:40.748 C: 8c7o STATUS "Notizen" (UNSEEN)
 6440 12:53:40.748 Sat: S11 STATUS Notizen (UNSEEN)
 6441 12:53:40.748 C: S11 STATUS Notizen (UNSEEN)
 6441 12:53:40.751 CMD: S11 STATUS Notizen (UNSEEN)
 6441 12:53:40.751  6440 Core: * STATUS Notizen (UNSEEN 0)
 6441 12:53:40.751 CORE RSP: S11 OK STATUS completed
 6441 12:53:40.751  6440 Core: S11 OK STATUS completed
 6440 12:53:40.751 S: * STATUS Notizen (UNSEEN 0)
 6440 12:53:40.751 RSP: 8c7o OK STATUS completed
 6440 12:53:40.751 S: 8c7o OK STATUS completed
 6440 12:53:40.755 C: v0os STATUS "Sent Items" (UNSEEN)
 6440 12:53:40.755 Sat: S12 STATUS "Sent Items" (UNSEEN)
 6441 12:53:40.755 C: S12 STATUS "Sent Items" (UNSEEN)
 6441 12:53:40.757 CMD: S12 STATUS "Sent Items" (UNSEEN)
 6441 12:53:40.757  6440 Core: * STATUS "Sent Items" (UNSEEN 0)
 6441 12:53:40.757 CORE RSP: S12 OK STATUS completed
 6441 12:53:40.757  6440 Core: S12 OK STATUS completed
 6440 12:53:40.757 S: * STATUS "Sent Items" (UNSEEN 0)
 6440 12:53:40.757 RSP: v0os OK STATUS completed
 6440 12:53:40.758 S: v0os OK STATUS completed
 6440 12:53:40.761 C: eyr7 STATUS "Trash" (UNSEEN)
 6440 12:53:40.761 Sat: S13 STATUS Trash (UNSEEN)
 6441 12:53:40.761 C: S13 STATUS Trash (UNSEEN)
 6441 12:53:40.764 CMD: S13 STATUS Trash (UNSEEN)
 6441 12:53:40.764  6440 Core: * STATUS Trash (UNSEEN 0)
 6441 12:53:40.764 CORE RSP: S13 OK STATUS completed
 6441 12:53:40.764  6440 Core: S13 OK STATUS completed
 6440 12:53:40.764 S: * STATUS Trash (UNSEEN 0)
 6440 12:53:40.764 RSP: eyr7 OK STATUS completed
 6440 12:53:40.764 S: eyr7 OK STATUS completed
 6440 12:53:40.780 C: lb0j SELECT "INBOX"
 6440 12:53:40.780 CMD: lb0j SELECT  "INBOX"
 6440 12:53:40.780 Sat: S14 MONITOR INBOX
 6441 12:53:40.780 C: S14 MONITOR INBOX
 6441 12:53:40.780 CMD: S14 MONITOR INBOX
 6441 12:53:40.784  6440 Core: * MESSAGE UID 2 DIRECTREF 0001100a2b9df3c4 KBYTES 3 INTERNALDATE "25-Mar-2006 19:58:30 +0100" FLAGS ()
 6441 12:53:40.784  6440 Core: * OK [UIDVALIDITY 1] UIDVALIDITY value
 6441 12:53:40.784  6440 Core: * OK [UIDNEXT 3] Predicted next UID
 6441 12:53:40.784 CORE RSP: S14 OK MONITOR completed
 6441 12:53:40.784  6440 Core: S14 OK MONITOR completed
 6440 12:53:40.784 S: * 1 EXISTS
 6440 12:53:40.784 S: * 0 RECENT
 6440 12:53:40.784 S: * OK [UNSEEN 1] is the first unread message
 6440 12:53:40.784 S: * OK [UIDVALIDITY 1] UIDVALIDITY value
 6440 12:53:40.784 S: * OK [UIDNEXT 3] Predicted next UID
 6440 12:53:40.784 S: * FLAGS (\Answered \Flagged \Deleted \Seen \Draft $Label1 $Label2 $Label3 $Label4 $Label5 $Forwarded Junk NonJunk $MdnSent)
 6440 12:53:40.784 S: * OK [PERMANENTFLAGS (\Answered \Flagged \Deleted \Seen \Draft $Label1 $Label2 $Label3 $Label4 $Label5 $Forwarded Junk NonJunk $MdnSent)] flags will stay set
 6440 12:53:40.784 RSP: lb0j OK [READ-WRITE] SELECT completed.
 6440 12:53:40.784 S: lb0j OK [READ-WRITE] SELECT completed.
 6440 12:53:40.786 C: u3sc UID FETCH 3:* (UID FLAGS RFC822.SIZE BODY.PEEK[HEADER] INTERNALDATE)
 6440 12:53:40.786 CMD: u3sc UID FETCH 2 (UID FLAGS RFC822.SIZE BODY[HEADER] INTERNALDATE)
 6440 12:53:40.844 S: * 1 FETCH (UID 2 FLAGS () RFC822.SIZE 743 BODY[HEADER] {612}
 6440 12:53:40.844 S: Return-Path: <Max.Mustermann@hh.behrndt.net>
 6440 12:53:40.844 S: Received: from johnny (johnny.hh.behrndt.net 192.168.20.10)
 6440 12:53:40.844 S:     by scalix.hh.behrndt.net (Scalix SMTP Relay 10.0.0.175)
 6440 12:53:40.844 S:     via ESMTP; Sat, 25 Mar 2006 19:58:29 +0100 (CET)
 6440 12:53:40.844 S: Date: Sat, 25 Mar 2006 19:58:29 +0100
 6440 12:53:40.844 S: From: "Max Mustermann" <Max.Mustermann@hh.behrndt.net>
 6440 12:53:40.844 S: To: "Max Mustermann" <Max.Mustermann@hh.behrndt.net>
 6440 12:53:40.844 S: Message-ID: <5188.10011143313109.scalix.hh.behrndt.net@MHS>
 6440 12:53:40.844 S: Subject: Microsoft Office Outlook-Testnachricht
 6440 12:53:40.844 S: MIME-Version: 1.0
 6440 12:53:40.844 S: Content-Type: text/plain;
 6440 12:53:40.844 S:    charset="US-ASCII"
 6440 12:53:40.844 S: Content-Transfer-Encoding: 8bit
 6440 12:53:40.844 S: Content-Disposition: inline
 6440 12:53:40.844 S:
 6440 12:53:40.844 S:  INTERNALDATE "25-Mar-2006 19:58:30 +0100")
 6440 12:53:40.844 RSP: u3sc OK FETCH completed
 6440 12:53:40.844 S: u3sc OK FETCH completed
 6440 12:53:40.893 C: 2m5b UID FETCH 1:2 (UID FLAGS)
 6440 12:53:40.896 CMD: 2m5b UID FETCH 2 (UID FLAGS)
 6440 12:53:40.896 S: * 1 FETCH (UID 2 FLAGS ())
 6440 12:53:40.896 RSP: 2m5b OK FETCH completed
 6440 12:53:40.896 S: 2m5b OK FETCH completed
 6440 12:53:40.903 C: xp3r NOOP
 6440 12:53:40.903 CMD: xp3r NOOP
 6440 12:53:40.903 RSP: xp3r OK NOOP completed
 6440 12:53:40.903 S: xp3r OK NOOP completed
 6440 12:53:40.915 C: tes8 IDLE
 6440 12:53:40.915 CMD: tes8 IDLE
 6440 12:53:40.915 RSP: + idling
 6440 12:53:40.915 S: + idling
 6440 12:53:42.905 C: DONE
 6440 12:53:42.905 RSP: tes8 OK IDLE completed
 6440 12:53:42.906 S: tes8 OK IDLE completed
 6440 12:53:42.907 C: 2dj7 LIST "" "INBOX"
 6440 12:53:42.907 CMD: 2dj7 LIST "" "INBOX"
 6440 12:53:42.907 Sat: S15 LIST () 0
 6441 12:53:42.907 C: S15 LIST () 0
 6441 12:53:42.907 CMD: S15 LIST () 0
 6441 12:53:42.907  6440 Core: * LIST (\Marked) (INBOX)
 6441 12:53:42.907  6440 Core: * LIST (\X-SpecialFolder=SentItems) ("Sent Items")
 6441 12:53:42.907  6440 Core: * LIST (\X-SpecialFolder=DeletedItems) ("Deleted Items")
 6441 12:53:42.907  6440 Core: * LIST (\NoSelect) ("")
 6441 12:53:42.907  6440 Core: * LIST (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) ("" Kalender)
 6441 12:53:42.907  6440 Core: * LIST (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) ("" Kontakte)
 6441 12:53:42.907  6440 Core: * LIST (\X-SpecialFolder=Drafts) ("" {9}
 6441 12:53:42.907  6440 Core: Entwürfe)
 6441 12:53:42.907  6440 Core: * LIST (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) ("" Notizen)
 6441 12:53:42.908  6440 Core: * LIST (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) ("" Aufgaben)
 6441 12:53:42.908  6440 Core: * LIST () ("" Trash)
 6441 12:53:42.908  6440 Core: * LIST () ("" Junk-E-Mail)
 6441 12:53:42.908 CORE RSP: S15 OK LIST completed
 6441 12:53:42.908  6440 Core: S15 OK LIST completed
 6440 12:53:42.908 S: * LIST (\Marked) "/" INBOX
 6440 12:53:42.908 RSP: 2dj7 OK LIST completed
 6440 12:53:42.908 S: 2dj7 OK LIST completed
 6440 12:53:42.925 C: vx2k LSUB "" "*"
 6440 12:53:42.925 CMD: vx2k LSUB "" "*"
 6440 12:53:42.925 Sat: S16 LSUB () 0
 6441 12:53:42.925 C: S16 LSUB () 0
 6441 12:53:42.925 CMD: S16 LSUB () 0
 6441 12:53:42.925  6440 Core: * LSUB (\Marked) (INBOX)
 6441 12:53:42.925  6440 Core: * LSUB (\X-SpecialFolder=SentItems) ("Sent Items")
 6441 12:53:42.926  6440 Core: * LSUB (\X-SpecialFolder=DeletedItems) ("Deleted Items")
 6441 12:53:42.926  6440 Core: * LSUB (\NoSelect) ("")
 6441 12:53:42.926  6440 Core: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) ("" Kalender)
 6441 12:53:42.926  6440 Core: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) ("" Kontakte)
 6441 12:53:42.926  6440 Core: * LSUB (\X-SpecialFolder=Drafts) ("" {9}
 6441 12:53:42.926  6440 Core: Entwürfe)
 6441 12:53:42.926  6440 Core: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) ("" Notizen)
 6441 12:53:42.926  6440 Core: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) ("" Aufgaben)
 6441 12:53:42.926  6440 Core: * LSUB () ("" Trash)
 6441 12:53:42.926  6440 Core: * LSUB () ("" Junk-E-Mail)
 6441 12:53:42.926 CORE RSP: S16 OK LSUB completed
 6441 12:53:42.926  6440 Core: S16 OK LSUB completed
 6440 12:53:42.927 S: * LSUB (\Marked) "/" INBOX
 6440 12:53:42.927 S: * LSUB (\X-SpecialFolder=SentItems) "/" "Sent Items"
 6440 12:53:42.927 S: * LSUB (\X-SpecialFolder=DeletedItems) "/" "Deleted Items"
 6440 12:53:42.927 S: * LSUB (\X-FolderClass=IPF.Appointment \X-SpecialFolder=Calendar) "/" Kalender
 6440 12:53:42.927 S: * LSUB (\X-FolderClass=IPF.Contact \X-SpecialFolder=Contacts) "/" Kontakte
 6440 12:53:42.927 S: * LSUB (\X-SpecialFolder=Drafts) "/" Entw&APw-rfe
 6440 12:53:42.927 S: * LSUB (\X-FolderClass=IPF.StickyNote \X-SpecialFolder=Notes) "/" Notizen
 6440 12:53:42.927 S: * LSUB (\X-FolderClass=IPF.Task \X-SpecialFolder=Tasks) "/" Aufgaben
 6440 12:53:42.927 S: * LSUB () "/" Trash
 6440 12:53:42.927 S: * LSUB () "/" Junk-E-Mail
 6440 12:53:42.927 RSP: vx2k OK LSUB completed
 6440 12:53:42.927 S: vx2k OK LSUB completed
 6440 12:53:42.933 C: kp6c IDLE
 6440 12:53:42.933 CMD: kp6c IDLE
 6440 12:53:42.933 RSP: + idling
 6440 12:53:42.933 S: + idling
 6440 12:53:44.125 C: DONE
 6440 12:53:44.126 RSP: kp6c OK IDLE completed
 6440 12:53:44.126 S: kp6c OK IDLE completed
 6440 12:53:44.127 C: 9emz IDLE
 6440 12:53:44.127 CMD: 9emz IDLE
 6440 12:53:44.127 RSP: + idling
 6440 12:53:44.127 S: + idling
 6440 12:53:44.894 C: DONE
 6440 12:53:44.894 RSP: 9emz OK IDLE completed
 6440 12:53:44.894 S: 9emz OK IDLE completed
 6440 12:53:44.895 C: ZZZZ LOGOUT
 6440 12:53:44.895 CMD: ZZZZ LOGOUT
 6440 12:53:44.895 Sat: S17 LOGOUT
 6441 12:53:44.895 C: S17 LOGOUT
 6441 12:53:44.895 CORE RSP: S17 OK LOGOUT completed
 6441 12:53:44.895  6440 Core: S17 OK LOGOUT completed
 6440 12:53:44.895 S: * BYE Scalix IMAP Server logging out
 6440 12:53:44.895 RSP: ZZZZ OK LOGOUT completed
 6440 12:53:44.895 S: ZZZZ OK LOGOUT completed
 6440 12:53:44.896 IMAP4 Satellite Server exiting.
 6441 12:53:44.897 CMD: (null) LOGOUT


This time everything after the line "C: DONE" is written after killing Outlook through the task manager.

When I restart scalix during hang of Outlook it shows a dialog to enter the password for my account. After scalix is up again, I have to enter my password twice before Outlook hangs again:

Code: Select all

 6487 13:10:11.464 Sat: S1 AUTHENTICATE
 6487 13:10:11.520 RSP: kcij OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6487 13:10:11.520 S: kcij OK LOGIN completed, now connected to scalix.hh.behrndt.net
 6487 13:10:11.529 C: jtu7 IDLE
 6487 13:10:11.532 CMD: jtu7 IDLE
 6487 13:10:11.532 RSP: + idling
 6487 13:10:11.532 S: + idling
 6487 13:10:11.592 C: DONE
 6487 13:10:11.592 RSP: jtu7 OK IDLE completed
 6487 13:10:11.592 S: jtu7 OK IDLE completed
 6487 13:10:11.596 C: xb8w IDLE
 6487 13:10:11.596 CMD: xb8w IDLE
 6487 13:10:11.596 RSP: + idling
 6487 13:10:11.596 S: + idling
 6487 13:10:31.464 S: * BYE [ALERT] Scalix IMAP server going down NOW
 6487 13:10:31.465 IMAP4 Satellite Server exiting.
 6534 13:10:32.051 Sat: S1 AUTHENTICATE
 6534 13:10:32.093 RSP: azkl NO LOGIN failure, service unavailable
 6534 13:10:32.094 S: azkl NO LOGIN failure, service unavailable
 6534 13:10:32.096 IMAP4 Satellite Server exiting.
 6536 13:10:32.262 Sat: S1 AUTHENTICATE
 6536 13:10:32.307 RSP: yrf3 NO LOGIN failure, service unavailable
 6536 13:10:32.307 S: yrf3 NO LOGIN failure, service unavailable
 6536 13:10:32.308 IMAP4 Satellite Server exiting.


Hope this helps.

Thanks,
Johannes

[johnnybe]

Hi,

seems like this was due to an incompatibility between Outlook and VMWare. After moving the VM to a different machine the problems were gone.

Thanks anyway,
Johannes.