Scalix Forums

Hi there
I can send email to outside world such as yahoo, but I cannot receive email that has been sent from yahoo, or nay mailboxes. And the email didnt bounce back as unsuccessful delivery.

Hi,

what is the exact text of the bounce?

Cheers,

Sascha.

Technical details of temporary failure:
TEMP_FAILURE: Could not initiate SMTP conversation with any hosts:
[lab.domain.org.au (1): Connection timed out]

----- Message header follows -----

Received: by 10.49.21.6 with SMTP id y6mr25154nfi;
Tue, 14 Mar 2006 18:37:29 -0800 (PST)
Received: by 10.48.220.13 with HTTP; Tue, 14 Mar 2006 18:37:29 -0800 (PST)
Message-ID: <eb655c400603141837x1ab27d9fn433522b33657ef85@mail.gmail.com>
Date: Wed, 15 Mar 2006 13:37:29 +1100
From: "John Smith" <jsmith@gmail.com>
To: jsmith@lab.domain.org.au
Subject: adasdasd
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_3794_32314726.1142390249272"

----- Message body suppressed -----

It looks like the DNS issue or firewall issue.

hello, anyone there

It certainly looks like a DNS or firewall issue.

To be sure, you should...

- from a machine outside your network check the MX records and IP address of your mailserver as seen from "the world".
- telnet my.machine.name.com 25

if this yields no response, try the same on your actual mailserver. you should normal see a response from the scalix SMTP relay.

if this is the case, you will have to investigate on the network side - Scalix is not involved and does not setup any filetering or firewall rules as such.

-- f.