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The administration server is not responding

Posted: Wed Mar 08, 2006 6:26 pm
by ianh
Hi all,

While adding a user to a group from SAC today omslapd segfaulted (or so it looks to me from the log entry below). I got booted from SAC and was unable to log back in until I noticed that omslapd was no longer runnning and started it manually with `omslapd &` (which I did in a hurry - is there a preferred way, by the way?). This is the first time this happened and has me pretty concerned. Can anyone recommend any further troubleshooting?

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REPORT                         Administration(omaddpdln     ) 03.08.06 13:33:50
[OM 4630] Admin command run :
/opt/scalix/bin/omaddpdln -n CN=Nick Reed/OU1=corpmail/OU2=z57 -l CN=ncsalez/OU1=corpmail/OU2=z57


SERIOUS ERROR                  LDAP Daemon   (LDAP Listener ) 03.08.06 13:33:50
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 3395
Procedure trace follows:


I also see that I'm getting a lot of the following, before and after the crash:

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WARNING                        Notification M(Notification M) 03.08.06 13:34:00
[SYS 11] Resource temporarily unavailable
        <- readPipe
        -> readPipe
        -> doRead
        <- doRead
        -> readOneMsg
        -> doRead
        <- doRead
        <- readOneMsg
        -> doRead
        <- readPipe
        <- getMsg
        -> ProcessMessage
        -> nf_FlagNotif
        -> getClientFDs
        <- getClientFDs
        <- /build/9.4.0.9/src/lib/ombase/os/os_write.c:58[1,11]


Which omsolve hasn't been much help with. Could it be related? Any ideas?

Ian

Posted: Thu Mar 09, 2006 4:06 am
by ScalixSupport
Some more information please. What OS are we talking about? What Scalix version?

Thanks,
Don

Posted: Thu Mar 09, 2006 11:17 am
by ianh
Sorry, 9.42 Community Edition, on RedHat Enterprise Server 4.

Ian

Posted: Thu Mar 09, 2006 11:19 am
by ScalixSupport
Can you post the rest of the LDAP segmentation violation as that gives a trace of where in the code, the problem occurred.

Cheers

Dave

Posted: Thu Mar 09, 2006 11:25 am
by ianh
Thanks Dave, here's the rest (thought I posted it before, hrm):


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SERIOUS ERROR                  LDAP Daemon   (LDAP Listener ) 03.08.06 13:33:50
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x27) [0x786897]
/lib/tls/libpthread.so.0 [0x918f88]
/lib/tls/libpthread.so.0 [0x912dd8]
/lib/tls/libc.so.6(__clone+0x5a) [0x235d1a]


Ian