Scalix won't start local/remote client interface - OM4828

[jreeder]

We've been using Scalix in our small office for several months now with no issues.

This morning the scalix server couldn't be logged in to. Upon restarting, we get the error:

Enabling 7 subsystem(s).
omon : [OM 4828] Cannot start up subsystem Local Client Interface,
a shut down is in progress.

omon : [OM 4828] Cannot start up subsystem Remote Client Interface,
a shut down is in progress.

Enabling 11 subsystem(s).
/opt/scalix/bin/omrc : Scalix started

-------------
omshowlog had a number of errors:
ERROR Local Delivery(Local Delivery) 02.14.06 00:19:18
[OM 24520] The PDL contains no members, hence expansion will not occur.

I found the offending PDL and added a member. We haven't seen this error since.

--------------
When shutting down scalix I get:

Stopping Scalix services: omoff : [OM 4838] Cannot shut down subsystem Local Client Interface,
there is already a shut down in progress.

omoff : [OM 4838] Cannot shut down subsystem Remote Client Interface,
there is already a shut down in progress.

Disabling 11 subsystem(s).
--------------

I've rebooted and everything seems fine except the Local/Remote client interface won't come up. Scalix reports the imap server is up but we can't even access imap mail.

I'm not sure how to proceed. Any ideas?

[ScalixSupport]

The quickest way to resolve this is:

Code: Select all

omreset -o off rci
omreset -o off lci
omon rci lci

Cheers

Dave