Can't receive emails from the Internet...

[jp998scalix]

Hi There,

I have installed Scalix 9.4.2 on SusePro9.3.

For testing purposes I am using Firefox on Scalix server and I am able to send and receive emails between members of the enterprise. I am also able to send emails out of my domain (to the internet). My problem is I can't receive emails from the Internet to my Scalix server/user. Is there a way you can help me out on this?

Thanks in advance for your support.

Cheers,
Jason

[ScalixSupport]

It's possible that your From: mail address is for an internal machine name that is not known to the outside world or, if you are using a company domain, there is no route back to your Scalix server.

You will need to work with your network administrator to determine if it's possible to get messages onto your Scalix server through the use of MX records for the domain or by making the Scalix server directly accessible from the outside world ( this in itself has security implications that you need to consider, i.e making sure that your firewall is reliable and that only the required ports are available).

Cheers

Dave

[jp998scalix]

The mdihawaii.com is a registered public domain. I was told by the administrator of the domain that the MX records I set were correct and the problem is on the server...

FYI, the hosting setting I have placed for my domain (mdihawaii.com) are:

Code: Select all

Hostname: @
Address: suse.mdihawaii.com
Record type: MX
MX Pref.: 10

...and...

Code: Select all

Hostname:suse
Address: 66.91.183.220
Record Type: Address

If the above are corrct are there any ports I need to make sure are open on my firewall and forward to the Scalix server?

Cheers,
Jason

[ScalixSupport]

galadriel:~ # dig suse.mdihawaii.com

;
;; ANSWER SECTION:
suse.mdihawaii.com. 1800 IN A 66.91.183.220

;; AUTHORITY SECTION:
mdihawaii.com. 3600 IN NS dns3.name-services.com.
mdihawaii.com. 3600 IN NS dns4.name-services.com.
mdihawaii.com. 3600 IN NS dns5.name-services.com.
mdihawaii.com. 3600 IN NS dns1.name-services.com.
mdihawaii.com. 3600 IN NS dns2.name-services.com.

;; Query time: 264 msec
;; SERVER: 10.11.108.4#53(10.11.108.4)
;; WHEN: Wed Feb 8 14:42:34 2006
;; MSG SIZE rcvd: 161

[galadriel:~ # telnet suse.mdihawaii.com 25
Trying 66.91.183.220...

and then it times out. That means your firewall is closed on port 25.

Cheers,

Sascha.

[jp998scalix]

That was the problem. :D Thank you Sascha....and Dave

Cheers,
Jason