We use SWA and SAC everyday with no problems. Last weekend I wanted to logon to check my mail from home, and couldn't get through. Back at the office, the SWA was working.
In checking my syslog, I don't see port 8080 being blocked at all. But whenever I attempt to connect from an outside IP, I am unable. The most recent change was the installation of TM InterScan VirusWall. COuld that be interfering with port 8080?