Scalix Forums

When i execute"omshowlog -e":

ERROR IMAP Server Da(IMAP Server Pr) 08.02.08 08:36:06
[OM 24070] Debug message for Lab use :
imapMimeUpdateCRecNums: Could not open/read container
User Name: Octavio Hernandez / test/CN=Octavio Hernandez


ERROR IMAP Server Da(IMAP Server Pr) 08.02.08 08:36:06
[OM 3433] The open container reference provided is invalid.
User Name: Octavio Hernandez / test/CN=Octavio Hernandez
<- checkCoreNotifications
-> imaplex_nextRequest
<- imaplex_nextRequest
-> imapFetch
-> prepareFetch
<- prepareFetch
-> imapMimeUpdateCRecNums
-> ct_FindDITEntryByRef
-> ct_DecodeDirectRef
<- ct_DecodeDirectRef
-> ct_FindDITEntry
<- ct_FindDITEntry
<- ct_FindDITEntryByRef
-> ct_ReadNextContentRec
<- /build/11.2.0/src/lib/ct/ct_octner.c:64[3,3433]

It sounds like the container might be corrupt or missing.

Have you run omscan against that user?
omscan -AxU "Octavio Hernandez/test"

Yes, but problem is the same:

[root@mail ~]# omscan -AxU "Octavio Hernandez/test"
omscan running on 12.02.08 at 18:24:50.
Host computer : mail.test.cl.
Report mode requested.

Last omscan tool run on 10.02.08 at 02:23:27; duration 1 minute(s).
Previous server cycle run on 07.02.08 at 23:47:19; duration 187 minute(s).
Current server cycle not started; service reset or delayed.


Extra check option requested.
Active scan option requested.

Scanning file/dir links .... done.

CAUTION: Scanning of message store has started.
Mounted file/dir links must be maintained during the scan.
VxFS file system must not be reorganized - see omscan(1M).

Checking/Scanning user trays .... done.

Disk usage ....

USER NAME IN OUT PDG FCAB DLST WB TOTAL (KB)

Octavio Hernandez /test 1485560 1 762535 67510 1 1 2315608