Scalix Forums

We are using Scalix 11.3, upgraded from 11.1, which on his turn is upgraded from previous versions, back to version 10.

After upgrade to 11.3 we started to have these issues:

1. Couple of mailboxes gets corrupt messages, which involves their unusability with Scalix connector and Outlook. The mailboxes can be accessed via IMAP client and works well , but any try to open Outlook and to access specified folders, involves error message in Outlook followed by "Restoring connection to Scalix server..."

2. Every couple of days "Local Delivery" service stops with status "Partialy Aborted" and with this error in log:

SERIOUS ERROR Local Delivery(Local Delivery) 02.07.08 09:39:32
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xb7ee5ee6]
/opt/scalix/lib/libom_er.so[0xb7ee61dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xb7ee637f]
[0xffffe420]
local.delivery 54016278[0x8062086]
[0x0]
User Name: Maria Peeva / post, umlg-sofia/CN=Maria Peeva OLD
Last Msg Subject: delivery order 2x40'DC PONU7637887; PONU8139169 (524680796)
Last Msg Sender: Maria Peeva/post,umlg-sofia
Last Msg Id: H00000c9007aef3b.1202315708.post.umlg-sofia.int


Now i am absolutely sure that these bugs involves communications with chinese recipients ! Not with all of them, just with some ( dont know what is the difference, probably encodings ?! ).
Receiving of message is not a problem in most of the cases, the problem with Outlook rises when someone reply to such a message, or try to Forward it !

If this issues continue to appear so often, i will be forced to move all department , where these people are, back to Exchange... which is something i dont want to do.

Here are other error messages, related to this issue:
SERIOUS ERROR Remote Client (U/I Access ) 02.07.08 15:36:05
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 5581
Procedure trace follows:
-> cvc_enhCnvString
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_CnvStringTryIconv
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString
User Name: Denitsa Brankovanova / post, umlg-sofia/CN=Denitsa Brankovanova
Last Msg Subject: RE: BULSTAT
Last Msg Sender: Brankovanova/Denitsa///post/umlg-sofia//////////////////%Denitsa Branko
Last Msg Id: H00000c8007b1aef.1202390805.post.umlg-sofia.int
Last Ct RecNo: 3


SERIOUS ERROR Remote Client (U/I Access ) 02.07.08 15:36:05
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xb7fd4ee6]
/opt/scalix/lib/libom_er.so[0xb7fd51dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xb7fd537f]
[0xffffe420]
/opt/scalix/lib/libom_ual.so(ual_BuildListEntry+0x17ee)[0xb7f2c9cc]
/opt/scalix/lib/libom_ual.so[0xb7eb9a38]
/opt/scalix/lib/libom_ual.so[0xb7eb3b74]
/opt/scalix/lib/libom_ual.so(ual_ReadRecordNext+0x3c9)[0xb7eb9342]
/opt/scalix/lib/libom_ual.so(ual_ListCtnerRecord+0x1d1)[0xb7f068a3]
/opt/scalix/lib/libom_ual.so(ual_List+0x8cc)[0xb7f0a1fa]
/opt/scalix/lib/libom_ual.so(ual_RecvReply+0x491)[0xb7f1b2a8]
/opt/scalix/lib/libom_ual.so(ual_ProcessCommands+0xcd)[0xb7f271b1]
/opt/scalix/bin/ual.remote[0x804df07]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x46b56de3]
/opt/scalix/bin/ual.remote[0x8049a91]
User Name: Denitsa Brankovanova / post, umlg-sofia/CN=Denitsa Brankovanova
Last Msg Subject: RE: BULSTAT
Last Msg Sender: Brankovanova/Denitsa///post/umlg-sofia//////////////////%Denitsa Branko
Last Msg Id: H00000c8007b1aef.1202390805.post.umlg-sofia.int
Last Ct RecNo: 3