IMAP connection reject the password under Mac Mail

[florian]

It does affect IMAP sessions as well. Note, however, that even though Apple Mail is relatively agressive in it's IMAP use, it rarely uses more than 5 connections or so. The limit would probably only apply if there were many clients running against the same mailbox and/or lots of delegate access would happen.

Florian.

[kanderson]

Changes made for Jaime were:

IMAP_CONNECTION_LIMIT=1000
IMAP_CONNRATE_LIMIT=20
MAX_SIGNON_PER_USER=50

He'll let us know if this solves things.

Kev.

[hubersan]

I JUST started having this problem for the first time... running 11.4.3, and using Thunderbird as the client on XP. The odd part is that it's only ONE account that's causing the problem...

# omstat -u all -c
J Huber / mail/CN=J Huber 4364 IMAP Session
J Huber / mail/CN=J Huber 32068 IMAP Session
J Huber / mail/CN=J Huber 32062 IMAP Session
J Huber / mail/CN=J Huber 32061 IMAP Session
J Huber / mail/CN=J Huber 32063 IMAP client
Jeremy Huber / mail/CN=Jeremy Huber 4307 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4269 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4225 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4192 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4153 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4120 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4086 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4049 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 4012 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 3979 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 3144 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32113 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32106 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32060 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32046 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32036 IMAP Session
Jeremy Huber / mail/CN=Jeremy Huber 32037 IMAP client

The first one is one email acct within thunderbird, the second one is another. Both coming from the same Thunderbird client.

When this happens, CPU cranks on mime.control, and scalix refuses to shut down cleanly. whenever omshut times out, you can restart it, and all is fine again for some random period of time, and then it starts again.

Thoughts?

[aacservices]

I was getting the following error in Outlook for one particular user

---------------------------
Scalix Connect
---------------------------
Sign-on limit reached for this user, sign-on refused

---------------------------
OK
---------------------------

From the Scalix admin console > server info > active users tab I could see it had him logged in 17 times even though he wasn't logged in anywhere (have a feeling it might be to do with ActiveSync set up on his iPhone).
I opened up a terminal to the server and typed
omstat -u all -c
It then listed all of his sessions each with an id number. I used the following commands to kill his sessions
kill -9 [sessionID] [sessionID] [sessionID] etc.
He could then log in properly.

[polleke]

I am encountering this problem more often lately.

The common factors in all cases are:

- Just one client / mailbox is the culprit
- Thunderbird on windows


A suggestion for the next version of scalix would be:

a imap-cache clearing mechanism in SAC ans CLI

[SidebandSamurai]

to All;

I have had this same problem happen to me also. This is the first time I have ever encountered the error. The problem first showed up when I attempted to log in with Outlook. Outlook simply reported that "connection to server lost" in the log, it did not report anything else. My account uses IMAP on my phone and Outlook on the laptop.

I then deleted the profile for Outlook which then caused the scalix connector to report "Scalix - Sign-on limit reached for this user, sign-on refused". I did a search for this error and found this posting. I had to clear out all 9 connections before I was able get my account to sign-in again.

Is it possible that I should have a cron job running nightly to clear out the connection?

I have also noticed after clearing my connections that I now have 4 imap connections open when I only own one phone. I have not restarted my Outlook Client yet.

Thanks for all the help.

Sideband Samurai