Server Error 500 with Apple iCal

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etchesou
Posts: 12
Joined: Thu Jun 11, 2009 9:51 am

Server Error 500 with Apple iCal

Postby etchesou » Mon Jul 25, 2011 9:49 am

Hello there,

since this weekend, a couple of my users can't synchronize their calendars with iCal anymore. They always get an error message like:

HTTP/1.1 500 Internal Server Error
CalDAVAccountRefreshQueueableOperation

The iCal Log and the Scalix Api log show:

2011-07-25 15:43:59,289 WARN [DavController.processRequest:107] Got Exception:
java.lang.ArrayIndexOutOfBoundsException

Accessing the calendar with Scalix WebAccess or Thunderbird/Sunbrid works fine.

Any ideas?

SidebandSamurai
Posts: 236
Joined: Sun Jan 08, 2006 10:57 pm

Re: Server Error 500 with Apple iCal

Postby SidebandSamurai » Mon Jul 25, 2011 7:24 pm

Have you tried shutting down Scalix completely ie:

service scalix stop
service tomcat stop
service httpd stop
service sendmail stop

service sendimail start
service httpd start
service tomcat start
service scalix start

Is it happening with other ical users?

etchesou
Posts: 12
Joined: Thu Jun 11, 2009 9:51 am

Re: Server Error 500 with Apple iCal

Postby etchesou » Tue Jul 26, 2011 3:53 am

Tried restarting everything, it seems to happen with all iCal users on OSX 10.6

SidebandSamurai
Posts: 236
Joined: Sun Jan 08, 2006 10:57 pm

Re: Server Error 500 with Apple iCal

Postby SidebandSamurai » Wed Jul 27, 2011 5:11 am

Lets see.

Have you installed any updates to the server recently?
What version of the server (OS name and version as well as the Scalix version) are you running?

How about checking your logs in /var/opt/scalix/??/tomcat/logs to see if they reveal any clues.

Sideband Samurai

etchesou
Posts: 12
Joined: Thu Jun 11, 2009 9:51 am

Re: Server Error 500 with Apple iCal

Postby etchesou » Fri Jul 29, 2011 9:49 am

No Updates to the server, it's version 11.4.6.

The logs show nothing apart from the stuff in the first post...

SidebandSamurai
Posts: 236
Joined: Sun Jan 08, 2006 10:57 pm

Re: Server Error 500 with Apple iCal

Postby SidebandSamurai » Wed Aug 10, 2011 4:34 pm

I was searching the forums to answer another question I had about Scalix, and found this old post. the problem sounds similar, and might provide a solution to your issue.

Here is the link:

Code: Select all

http://www.scalix.com/forums/viewtopic.php?f=34&t=14415&p=63129&hilit=omcontain+list+messages#p63129


Sideband Samurai


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