Scalix server not sending email externally

Discuss the Scalix Server software

Moderators: ScalixSupport, admin

peg110
Posts: 23
Joined: Mon Nov 20, 2006 11:28 am
Location: Pennsylvania
Contact:

Scalix server not sending email externally

Postby peg110 » Thu May 12, 2011 12:53 pm

I have recently installed Scalix Server 11.4.6 on CentOS 5.5. It seems to be receiving email ok. I can also send emails to other users on the same system (Locally) but if I try to send emails externally, I don't get any bounce messages, no warnings, no nothing.... and the emails don't arrive? Not even sure where to begin to look at this one.

Help!
peg110
------------------------
Image

Jakes
Posts: 45
Joined: Tue May 15, 2007 8:11 am
Location: Johannesburg, South Africa

Re: Scalix server not sending email externally

Postby Jakes » Fri May 13, 2011 8:16 am

Have you checked your audit and sendmail logs?

Jakes

peg110
Posts: 23
Joined: Mon Nov 20, 2006 11:28 am
Location: Pennsylvania
Contact:

Re: Scalix server not sending email externally

Postby peg110 » Fri May 13, 2011 8:48 am

Not sure where the Audit log is. I have checked the /var/log/maillog file and I see the "Process" of an email attempt, but I am not really sure what I am looking at.

Below was the log entries in the /var/log/maillog file that represent a test message I tried to send to myself. I did "Sanitize" the email addresses to avoid spam. The message was sent from the CLI from root user to my personal email account on anther domain.

Code: Select all

May 12 13:12:58 www sendmail[13981]: p4CHCwuh013981: from=<root@Host.domain.com>, size=350, class=0, nrcpts=1, msgid=<201105121712.p4CHCw4Z013980@Host.domain.com>, proto=ESMTP, daemon=MTA, relay=localhost.localdomain [127.0.0.1]

May 12 13:12:58 www sendmail[13980]: p4CHCw4Z013980: to=peg110@OtherDomain.net, ctladdr=root (0/0), delay=00:00:00, xdelay=00:00:00, mailer=relay, pri=30054, relay=[127.0.0.1] [127.0.0.1], dsn=2.0.0, stat=Sent (p4CHCwuh013981 Message accepted for delivery)

May 12 13:16:58 www sendmail[13987]: p4CHCwuh013981: to=<peg110@OtherDomain.net>, ctladdr=<root@Host.domain.com> (0/0), delay=00:04:00, xdelay=00:04:00, mailer=esmtp, pri=120350, relay=smtp.easydns.com. [64.68.200.52], dsn=4.0.0, stat=Deferred: Connection timed out with smtp.easydns.com.

May 12 13:35:12 www sendmail[16467]: p4CHCwuh013981: to=<peg110@OtherDomain.net>, ctladdr=<root@Host.domain.com> (0/0), delay=00:22:14, xdelay=00:00:00, mailer=esmtp, pri=210350, relay=smtp.easydns.com., dsn=4.0.0, stat=Deferred: Connection timed out with smtp.easydns.com.

May 12 13:56:21 www sendmail[19416]: p4CHCwuh013981: to=<peg110@OtherDomain.net>, ctladdr=<root@Host.domain.com> (0/0), delay=00:43:23, xdelay=00:04:00, mailer=esmtp, pri=300350, relay=smtp.easydns.com. [64.68.200.52], dsn=4.0.0, stat=Deferred: Connection timed out with smtp.easydns.com.

May 12 14:35:12 www sendmail[24587]: p4CHCwuh013981: to=<peg110@OtherDomain.net>, ctladdr=<root@Host.domain.com> (0/0), delay=01:22:14, xdelay=00:04:00, mailer=esmtp, pri=390350, relay=smtp.easydns.com. [64.68.200.52], dsn=4.0.0, stat=Deferred: Connection timed out with smtp.easydns.com.

May 12 14:44:00 www sendmail[25780]: p4CHCwuh013981: to=<peg110@OtherDomain.net>, ctladdr=<root@Host.domain.com> (0/0), delay=01:31:02, xdelay=00:04:00, mailer=esmtp, pri=480350, relay=smtp.easydns.com. [64.68.200.52], dsn=4.0.0, stat=Deferred: Connection timed out with smtp.easydns.com.


I get similar results sending to other domains as well .

My DNS Provider is easydns.com but I am not using them for mail handling.
peg110
------------------------
Image

Jakes
Posts: 45
Joined: Tue May 15, 2007 8:11 am
Location: Johannesburg, South Africa

Re: Scalix server not sending email externally

Postby Jakes » Fri May 13, 2011 11:12 am

Your mail is not being relayed and the issue seems to be with your sendmail setup. If EasyDNS is not handling your mail you probably want to configure sendmail to use your ISP and a SMTP relay.

peg110
Posts: 23
Joined: Mon Nov 20, 2006 11:28 am
Location: Pennsylvania
Contact:

Re: Scalix server not sending email externally

Postby peg110 » Fri May 13, 2011 11:24 am

That doesn't help much.

I don't want my ISP to relay my messages, I want to be able to send them without a relay (My own mail server) I used to be able to do this on a previous RH install so why should I not be able to do it now?
peg110
------------------------
Image

Jakes
Posts: 45
Joined: Tue May 15, 2007 8:11 am
Location: Johannesburg, South Africa

Re: Scalix server not sending email externally

Postby Jakes » Fri May 13, 2011 12:05 pm

As you have not posted much information and the log file you did post appeared to attempting to use EasyDNS as a smarthost I assumed you wanted to relay email via a provider. Do some research about how MTA’s work and then configure sendmail to work how you want it to. <insert name of search engine> is your friend.

Word of caution, if you are going to do direct delivery from a dynamic IP address you are going to have delivery issues.


Return to “Scalix Server”



Who is online

Users browsing this forum: No registered users and 5 guests