The requested resource (/Scalix/rw) is not available.

[cjs226]

I recently installed v9.4.2 of the communitly release. When I try to access "Rules Wizard" I receive the error "The requested resource (/Scalix/rw) is not available.". Any ideas?

[mephisto]

I got the same result. It does work with the latest evaluation version, though (9.2.2). Maybe it'll work with Scalix 10. We'll see next week.

[ScalixSupport]

Are you seeing a 404 error or 500 ?

The rules wizard is served by Apache rather than tomcat so any URL should not contain the :8080 port number.

selinux could also be a contributing factor. We suggest that you edit /etc/selinux/config to set SELINUX=disabled or SELINUX=permissive. This is documented in the release notes.

Check your Apache logs at /var/log/httpd/access_log and error_log. This will give us some more details.

Cheers

Dave

[mephisto]

OK, I just realized what the problem is. I'm accessing the server using an external URL (mail.myserver.com), but the window opens with the server's internal URL (server.mynet.local). If I change the url manually it works. I wanted to resolve this issue by changing the rulesWizardURL parameter in /etc/opt/scalix/webmail/partner.xml but after restarting scalix and tomcat it is not picked up.

Another issue here: The username field contains my eMail address, not my username. This might confuse people.

[mephisto]

Problem was solved after a reboot.