No new mails in webmail (11.2)

[swagner]

Hi there,

yesterday we install a new Server (SLES 10 & Scalix 11.2) migrate our mailstore from our old scalix server (opensuse 10.2 and scalix 11.1). After some small problems with the migration, today it is working. Only the webmail doesn't run. I can login and see all my old mails. But no new one. (With imap connection all mails in the inbox.) And the most people see the following error: #GUI022 (on 90% of mails)

Removing imap cache, run the permission script doesn't solve the problem.

Any idea?

Regards,
Sven

[matzer]

Hi all

we also tried the following things.

1. omcheck -s -d > /tmp/check.sh && sh /tmp/check.sh
2. omscan -A -a -v -f -x
3. sxmkindex -r 0 (after processing 3 of 35 Usrers, the process stopped (without any errors/messages)

What we can see in the "fatal" log is this:

---snip---
SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Thu Nov 29 09:31:17 2007
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 19081
Procedure trace follows:
-> imapUnregFolderInterest
<- imapUnregFolderInterest
-> imapual_hideSession
-> usr_SetSessionFlags
<- usr_SetSessionFlags
<- imapual_hideSession
<- imapCloseSatConn
<- imapSatelliteCommand
-> checkNotifications
<- checkNotifications
-> imapCheckCompactFldItems
<- imapCheckCompactFldItems
-> getNextTimeout
-> imapGetCompactionTOD
<- imapGetCompactionTOD
<- getNextTimeout
User Name: Vorname Nachname / sxmail/CN=Vorname Nachname
Pid of logging process: 19081


SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Thu Nov 29 09:31:17 2007
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xb3)[0xb7decd43]
/opt/scalix/lib/libom_er.so[0xb7ded033]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xb7ded1bf]
[0xbfffe420]
in.imap41d[0x8057d5b]
in.imap41d[0x806892b]
in.imap41d[0x8069603]
in.imap41d[0x8063186]
in.imap41d[0x8064ffc]
in.imap41d[0x8065ab9]
/lib/libc.so.6(__libc_start_main+0xdc)[0xb7b5a87c]
in.imap41d[0x804e011]
User Name: Vorname Nachname / sxmail/CN=Vorname Nachname
Pid of logging process: 19081
---snap---

Regards,

Matthias