Can't un/subscribe IMAP-Folder (anymore)

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ruth_schell
Posts: 29
Joined: Fri Nov 16, 2007 6:35 am

Can't un/subscribe IMAP-Folder (anymore)

Postby ruth_schell » Fri Nov 16, 2007 7:10 am

Hi list,

please bear with me, since i'm new to this forum and also to scalix.
though i dug into literally hundreds of postings and wiki articles i couldn't find any clues, so i have to ask YOU to help me, please.

system:
brand new install of scalix 11.1(community-edition) on openSuse 10.1.

my problem: i can't un/subscribe imapfolder.
if i try to via thunderbird/outlook/opera nothing happens, the selected folder(s) keeps its state. this happens in all other user-accounts too.

nothing obvious in the logs.
restarted imap-deamon and all other services (omshut, omrc) repeatedly.

so if anybody got any idea where to look, what to check or what screwed up i'd be very grateful.

tia
ruth

ruth_schell
Posts: 29
Joined: Fri Nov 16, 2007 6:35 am

still can't un/subscribe folders

Postby ruth_schell » Tue Nov 20, 2007 10:39 am

hi,

still can't un/subscribe folders.

this issue drives me and 'my' users nuts.
also that i can't find anything in the logs.(?)

nobody got a hint where to look at?

tia

ruth_schell
Posts: 29
Joined: Fri Nov 16, 2007 6:35 am

still can't un/subscribe folders / still no clue

Postby ruth_schell » Thu Nov 22, 2007 11:23 am

hi list,

still can't un/subscribe public imap-folders (aka bulletin-boards).
i've been reading logfiles for almost a week now and still got no idea with might be wrong.

meanwhile i've set up imap-logging with the "enable_imap_logging" script.
un/subscribing folders via outlook gives

Code: Select all

12080 15:02:22.910 12079 Core: S5 OK LIST completed
12080 15:02:33.888 C: S6 SUBSCRIBE "Public Folders/zdf"
12080 15:02:33.888 12079 Core: S6 OK SUBSCRIBE completed


in the logfile.

seems to be ok.
but the the folder refuses to show up as subscribed in the mailclient.

so who tells the mailclient which folders are actually subscribed?

in despair
ruth

gren
Scalix
Scalix
Posts: 264
Joined: Thu Mar 25, 2004 10:27 am
Contact:

Postby gren » Fri Nov 23, 2007 5:25 am

I regret that this is an issue that one of my colleagues recently spotted too.
The bug to track it is :
http://bugzilla.scalix.com/show_bug.cgi?id=16030

which we are hoping to address in the release after the one which is currently in QA.

Regards,
Gren.

ruth_schell
Posts: 29
Joined: Fri Nov 16, 2007 6:35 am

thanks!

Postby ruth_schell » Fri Nov 23, 2007 5:53 am

hi Gren,

kinda saved my day (/weekend/live)!

the boss stood right behind me, grumbling about the un/subscribe-problem and my knowledge and skills, when the mail "Topic Reply Notification - Can't un/subscribe IMAP-Folder (anymore)" came in.

now he (hopefully) is of my back for a while.

so thank's a lot for your reply.

if i can be helpful in solving this issue, feel free to ask.

ruth


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