Can receive but not send - messages seem stuck in que

[jcrowder]

This is by far the weirdest thing i've seen. I just finished setting up Scalix version 11.1 on Fedora Core 5. I have everything setup and what not but I cannot send messages. I can receive just fine.

I've looked at the Internet Mail Gateway Que in the Admin Console and all the messages I am trying to send are there but there doesn't seem to be a way to "flush" the que or "force" the messages out.

If any one has any info they can provide it would be excellent as I'm kind of under a dead line here.

Thanks,

Josh

[jcrowder]

Just for kicks and giggles I tried connecting to the server via POP3 and try sending out messages. I connected fine and was able to receive messages this way but when I tried sending a message Thunderbird gave me this error;

An error occured while sending mail. The mail server responded: Denied due to spam list. Please verify that your e-mail address is correct in your Mail preferences and try again.

I know that all my settings are correct. I've tried sending to both my business and GMail address and I get the same message each time.

Does any one have any idea's?

Cheers,

Josh

[kanderson]

The most common reason people can't send is that sendmail is not running. Start by checking that.

The error you received usually indicates an DNS config problem on your server.

Kev

[jcrowder]

It wasn't a sendmail problem.

What do you mean when you say "DNS config problem"? I can resolve addresses just fine from the server.

[jaime.pinto]

Try this
viewtopic.php?t=7844&highlight=denied+due+spam+list

[kanderson]

Actually, the error could also mean that your POP connection isn't authenticated. Is SMTP authentication turned on on the client?

Kev.

[jcrowder]

yes, SMTP auth is turned on.

I'll take a look at those threads and see if I can turn up anything..

THANK YOU for all your help guys!!!

Cheers,

Josh

[jcrowder]

This might shed more light on my situation.

I took a look at my SMTPD Relay logs and every message in there looks like this;

REPORT SMTP Relay (SMTPD Relay Pr) 08.23.07 9:20:16
[OM.DMON 2172] SMTP: Rejected relay attempt from me@myscalixserver.com at xxx.xxx.xxx.xxx to myexternal@gmail.com

This is the logs from when I was trying to send via POP3 over my thunderbird client. I get the same log messages when I try to send via the Scalix Web Client.

Before you ask here is the RELAY accept part of my smtpd.cfg file.

RELAY accept 127.0.0.1
RELAY accept mail.myscalixserver.com
RELAY Log_Reject ALL

Hope this info helps!!!

Thanks,

Josh

[kanderson]

If you're trying to relay, the only reason it would not be rejected (regardless of where th connection originated) if it was an authenticated connection. Please check that you're using SMTP authentication. If you are, I suspect you have a bad password, or similar.

Kev.

[jcrowder]

I get the same message when I try to send via the webmail client. the only difference is they go into the que and just sit there - but the same log mesaage comes up...

thanks,

josh

[kanderson]

What do you have in /etc/hosts?

What does hostname -f return?

Kev.

[jcrowder]

hostname -f returned

mail.myscalixserver.com

in my /etc/hosts file I only had one line;

127.0.0.1 localhost.localdomain localhost

i added these following lines as I knew that wasn't correct;

10.1.0.5 mail.myscalixserver.com mail

after this and a reboot of the server it worked. well...it works over the webmail client but not over the POP3 client. I remember someone saying something about my SMTP auth. Can someone post an example of how this should be? I am using the Thunderbird client...

[jcrowder]

Here's another update and my resolution to the problem;

What I did was add the IP address my pop3 client was sitting behind to the RELAY accept list. Once I did this it worked perfectly fine. Its not a bug, its a feature. I'll just add the public IP's of the people using POP clients (which will only be one - maybe two).

So in the end we figured it out.

Thanks for all the help!

Cheers,

Josh