Cannot login to sac

[turb0chrg]

Hi there.

I am new to Scalix but attempting to setup a production server for a few users. So far the forums have been helpful but I haven't see anything like this on here.

I've got it installed and I can login to the sxadmin's webmail, however I cannot login to the 'sac'. It's giving me the error "Could Not Login. Cannot fetch server list. Possible problem with administration server".

Digging around in the logs:

/var/opt/scalix/ln/s/logs/fatal:

Code: Select all

*** glibc detected *** double free or corruption (!prev): 0x09656918 ***
/opt/scalix/bin/index.browse: error while loading shared libraries: libcom_err.so.2: cannot open shared object file: Error 23
/opt/scalix/bin/index.browse: error while loading shared libraries: libom_ssn.so: cannot open shared object file: Error 23
/opt/scalix/bin/index.browse: error while loading shared libraries: libgssapi_krb5.so.2: cannot open shared object file: Error 23
/opt/scalix/bin/index.browse: error while loading shared libraries: libkrb5.so.3: cannot open shared object file: Error 23
*** glibc detected *** double free or corruption (!prev): 0x08e1e918 ***

omshowlog:

Code: Select all

SERIOUS ERROR                  Bulletin Board(Bulletin Board) 07.12.07 09:16:44
[OM 10270] Process about to terminate due to error.
Signal (Abort) trapped by process 16199
Procedure trace follows:
  -> bb_DelTimeOut
  <- bb_DelTimeOut
  -> bb_AreThereChanges
  <- bb_AreThereChanges
  <- bbs_Timeout
  -> Q_SetTimeOut
  <- Q_SetTimeOut
  -> Q_GetMsgFromQueue
  -> Q_ClearTimeOut
  <- Q_ClearTimeOut
  <- Q_GetMsgFromQueue
  -> Q_CloseQueues
  <- /build/11.0.4/src/lib/ombase/os/os_msg.c
  -> bb_FreeSyncConfMem
  <- bb_FreeSyncConfMem
  -> bb_FreeSyncConfMem
Current errno value: 43


SERIOUS ERROR                  Bulletin Board(Bulletin Board) 07.12.07 09:16:44
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xdc6ee6]
/opt/scalix/lib/libom_er.so[0xdc71e6]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xdc738f]
/lib/tls/libpthread.so.0[0x5029c8]
/lib/tls/libc.so.6(abort+0xe9)[0x313209]
/lib/tls/libc.so.6[0x345a1a]
/lib/tls/libc.so.6[0x34c2bf]
/lib/tls/libc.so.6(__libc_free+0x8a)[0x34c63a]
/opt/scalix/lib/libom_mdc.so(mdc_free+0x21)[0xe72a91]
/opt/scalix/lib/libom_bb.so(bb_FreeSyncConfMem+0x94)[0xddee4c]
bb.server[0x80589a8]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x2fede3]
bb.server[0x804cabd]
Current errno value: 43

Can anyone give me a hand? I can't see anything in the logs about the admin server...

Joel.

[LHD-Tech]

make sure the password are correct for sxadmin and sxqueryadmin. i ran into this same problem a little while back. here is my thread on this.

http://www.scalix.com/forums/viewtopic.php?t=6536&postdays=0&postorder=asc&start=0

Might try reinstalling just the SAC portion and trying again.