I need some help please. I am unable to login with any user accounts except to SAC with sxadmin.
Ive tried logging into webmail and setting up Outlook.
Ive also tried changing the password and Ive tried creating an account from scratch.
We have been using this server for a month or so now on RedHat Ent 4 and Scalix version 11.0.0.653 community.
I didnt change the authentication method to LDAP or anything... Just the default.
I found a post asking to run these commands so here is the output.
/etc/init.d/scalix status
/etc/init.d/scalix-postgres status
ps -ax | grep tomcat
Also
catalina.out Errors
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[root@mail ~]# ps -ax | grep tomcat
Warning: bad syntax, perhaps a bogus '-'? See /usr/share/doc/procps-3.2.3/FAQ
3999 ? Sl 0:23 /usr/java/jre1.5.0_06/bin/java -server -Djava.net.preferIPv4Stack=true -Xms512m -Xmx512m -Dscalix.instance=/var/opt/scalix/ml -Djava.util.logging.manager=org.apache.juli.ClassLoaderLogManager -Djava.util.logging.config.file=/var/opt/scalix/ml/tomcat/conf/logging.properties -Djava.endorsed.dirs=/opt/scalix-tomcat/common/endorsed -classpath /usr/java/jre1.5.0_06/lib/tools.jar:/opt/scalix-tomcat/bin/bootstrap.jar:/opt/scalix-tomcat/bin/commons-logging-api.jar -Dcatalina.base=/var/opt/scalix/ml/tomcat -Dcatalina.home=/opt/scalix-tomcat -Djava.io.tmpdir=/var/opt/scalix/ml/tomcat/temp org.apache.catalina.startup.Bootstrap start
5934 pts/0 S+ 0:00 grep tomcat
[root@mail ~]# ps -a | grep tomcat (No Output)
[root@mail ~]# ps -A | grep tomcat (No Output)
[root@mail ~]# /etc/init.d/scalix-postgres status
postmaster (pid 5529 5528 5527 5526 5525 3602 3601 3599) is running...
[root@mail ~]# /etc/init.d/scalix status
*** mail
PC Monitor Started NON-STOP 0
Directory Relay Server Started 23:00:41
Notification Server Started 23:00:42 0
Shared memory daemon Started NON-STOP
Notification Monitor Started NON-STOP
Session Monitor Started NON-STOP
Indexer Started NON-STOP
Stats Daemon Started NON-STOP
Container Access Monitor Started NON-STOP
Item Structure Server Stopped
Database Monitor Started 23:00:42
Licence Monitor Daemon Started NON-STOP
LDAP Daemon Started 23:00:42
Queue Manager Started NON-STOP
Item Delete Daemon Started NON-STOP
IMAP Server Daemon Started 23:00:42
SMTP Relay Started 23:00:42
Mime Browser Controller Started 23:00:42
Event Server Started 23:00:42
Service Router Started 23:00:43 0
Local Delivery Started 23:00:43 0
Internet Mail Gateway Started 23:00:43 0
Local Client Interface Disabling 21:26:18 0
Remote Client Interface Disabling 21:26:18 0
Test Server Started 23:00:43 0
Request Server Started 23:00:43 0
Print Server Started 23:00:43 0
Bulletin Board Server Started 23:00:43 0
Background Search Service Started 23:00:43 0
CDA Server Started 23:00:43 0
POP3 interface Started 23:00:43 0
Omscan Server Started 23:00:43 0
Archiver Started 23:00:43 0Does it matter that these are disabled?
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Local Client Interface Disabling 21:26:18 0
Remote Client Interface Disabling 21:26:18 0catalina.out Results
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XML:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance" xmlns:xsd="http://www.w3.org/1999/XMLSchema"><SOAP-ENV:Header><credentials xmlns="http://scalix.com/schemas/gofish" SOAP-ENV:mustUnderstand="1"><username>fred.smith@mydomain.org</username><emailDomain>mydomain.org</emailDomain><fugu>Ox6a62667f6766723230222f2e333323282d252b07</fugu><ts>0</ts></credentials></SOAP-ENV:Header><SOAP-ENV:Body><m:login xmlns:m="http://scalix.com/methods"/></SOAP-ENV:Body></SOAP-ENV:Envelope>
</debug></e:BadUserName></detail></SOAP-ENV:Fault>
Feb 27, 2007 12:51:20 AM org.apache.catalina.core.ApplicationContext log
INFO: ip: 24.143.155.20; username: Jason.LastName@mydomain.org; message: <SOAP-ENV:Fault><faultcode>SOAP-ENV:CLIENT.BadUserName</faultcode><faultstring>The username or password is incorrect. Note that passwords are case sensitive. Try again.</faultstring><detail><e:BadUserName xmlns:e="http://scalix.com/errors"><message>The username or password is incorrect. Note that passwords are case sensitive. Try again.</message><debug>user: Jason.LastName@mydomain.org
request method(s): login
XML:
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/" xmlns:xsi="http://www.w3.org/1999/XMLSchema-instance" xmlns:xsd="http://www.w3.org/1999/XMLSchema"><SOAP-ENV:Header><credentials xmlns="http://scalix.com/schemas/gofish" SOAP-ENV:mustUnderstand="1"><username>Jason.LastName@mydomain.org</username><emailDomain>mydomain.org</emailDomain><fugu>Ox46627652373e3e32242e2e3334292b3126343208</fugu><ts>0</ts></credentials></SOAP-ENV:Header><SOAP-ENV:Body><m:login xmlns:m="http://scalix.com/methods"/></SOAP-ENV:Body></SOAP-ENV:Envelope></debug></e:BadUserName></detail></SOAP-ENV:Fault>