Scalix Newbie, 3 quick questions

[dolfantimmy]

I (today) inherited a production Scalix system to support. I got a brief overview, but I am trying to troubleshoot a couple issues and have come up with three questions if you find folks wouldn't mind.

1. I believe I understand what get's placed into the add.pass and add.fail files. But what is the add.curr file? Is it imports that are currently being processed? If so, why don't I see anything in the ldapsync.log that is associated. I have a user who's account is not being created, and I find his data in add.curr, but not in add.pass, add.fail, nor ldapsync.log.

2. How do I determine the version I am running of Scalix?

3. How do I enable/disable Receipt Ack for an individual user.

Thanks!

[florian]

1. is the record you're looking for found in search.curr and/or search.last?

2. cat /var/opt/scalix/sys/version will give you the server version. From Outlook or SWA, you can also use the "About Scalix Conenct" function in the menu.

3. There is no way to disable this on a per-user basis.

Florian.

[dolfantimmy]

Yes she's in search.curr but not search.last.

Thanks we are running 10.0.0.2.

Ok, if we were to decide to unable read receipts for everyone, can you point me to where that's done?

Thanks for yor help Florian.

[florian]

Can you provide a full logfile of the omldapsync run? When a record is in search.curr, but not in search.last, omldapsync should try to add it.

Are you sure to be running 10.0.0.2 - or would that be 10.0.2.x?

So you would want to disable all read receipts, internally and externally?

Cheers,
Florian

[dolfantimmy]

Opened a ticket and worked with phone support on the ldapsync issue.

Actually, it appears that receipts are current DISABLED, we would like to know how to ENABLE them.

Thanks

[florian]

so receipts from where to where are disabled/not working properly?

Florian.