Could not retrieve information for the selcted user

[ScalixB]

Something happened to my Scalix installation but I don't know what the cause is.
When I try to login to SWA I get the message "The username or password is incorrect. Note that passwords are case sensitive. Try again". PW and username are correct.

When I login to SAC and try to edit a user a message pops up saying "Could not retrieve information for the selcted user".
I turned on debugging with CTRL+ALT+click on the Scalix logo.
When I now try to edit a user the Soap Debugging window comes up with ...

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<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa"><ServiceType>scalix.res</ServiceType><Credentials id="Tue Aug 08 2006 13:33:27 GMT+0700 (ICT)"><Identity name="admin@store.mydomain.local" passwd="IdWhiAasgihdWue"/></Credentials><FunctionName>GetUserInfo</FunctionName><GetUserInfoParameters id="17100000cbfddc44-27.27.861.291"/></scalix-caa:CAARequestMessage></SOAP-ENV:Body></SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><scalix-caa:CAAResponseMessage xmlns:scalix-caa="http://www.scalix.com/caa"><ServiceType>scalix.res</ServiceType><FunctionName>GetUserInfo</FunctionName><ReturnGetUserInfoParameters master="L" type="M"><entity name="CN" value="Name of User"/><entity name="INTERNET-ADDR" value="&quot;Name of User&quot; &lt;username@mydomain.net&gt;"/><entity name="S" value="Last Name"/><entity name="G" value="First Name"/><entity name="UL-AUTHID" value="username"/><entity name="UL-CLASS" value="Full"/><entity name="LOCAL-UNIQUIE-ID" value="385"/><entity name="HOST-FQDN" value="store.mydomain.local"/><entity name="ADMIN" value="true"/><entity name="MBOXADMIN" value="false"/><entity name="EXTAUTH" value="false"/><entity name="UL-CAPS" value="7"/><entity name="GLOBAL-UNIQUE-ID" value="17100000cbfddc44-27.27.861.291"/><entity name="MAILNODE" value="store,mydomain"/><entity name="UL-IL" value="AMERICAN"/><entity name="CNTRY" value="US"/></ReturnGetUserInfoParameters></scalix-caa:CAAResponseMessage></SOAP-ENV:Body></SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa"><ServiceType>scalix.res</ServiceType><Credentials id="Tue Aug 08 2006 13:33:27 GMT+0700 (ICT)"><Identity name="admin@store.mydomain.local" passwd="IdWhiAasgihdWue"/></Credentials><FunctionName>GetUserLoginStatus</FunctionName><GetUserLoginStatusParameters id="17100000cbfddc44-27.27.861.291"/></scalix-caa:CAARequestMessage></SOAP-ENV:Body></SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/" SOAP-ENV:encodingStyle="http://schemas.xmlsoap.org/soap/encoding/"><SOAP-ENV:Body><scalix-caa:CAAResponseMessage xmlns:scalix-caa="http://www.scalix.com/caa"><ServiceType>scalix.res</ServiceType><FunctionName>GetUserLoginStatus</FunctionName><ReturnGetUserLoginStatusParameters><entity name="LOGGED_IN" value="false"/></ReturnGetUserLoginStatusParameters></scalix-caa:CAAResponseMessage></SOAP-ENV:Body></SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><scalix-caa:CAARequestMessage xmlns:scalix-caa="http://www.scalix.com/caa"><ServiceType>scalix.res</ServiceType><Credentials id="Tue Aug 08 2006 13:33:27 GMT+0700 (ICT)"><Identity name="admin@store.mydomain.local" passwd="IdWhiAasgihdWue"/></Credentials><FunctionName>GetExtraUserInfo</FunctionName><GetExtraUserInfoParameters id="17100000cbfddc44-27.27.861.291"/></scalix-caa:CAARequestMessage></SOAP-ENV:Body></SOAP-ENV:Envelope>
<SOAP-ENV:Envelope xmlns:SOAP-ENV="http://schemas.xmlsoap.org/soap/envelope/"><SOAP-ENV:Body><SOAP-ENV:Fault><faultcode>SOAP-ENV:Server</faultcode><faultstring>CAA Service Error</faultstring></SOAP-ENV:Fault></SOAP-ENV:Body></SOAP-ENV:Envelope>

How do I get rid of this error?

[ScalixB]

I found the problem: somehow I messed up the permissions on /var/opt/scalix.
After doing a

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chown -vR scalix:scalix /var/opt/scalix

everything works fine.
Hope there is nothing wrong with "scalix" as owner and group for every file under /var/opt/scalix. Please advice, if further corrections have to be made. Thanks.

[ScalixSupport]

That's correct. To check that you have all permissions set correctly run:

omcheck -s -d >/tmp/check.sh

Viewing the file may indicate that some chmods are necessary. If so, make the file executable and run it.

Regards,
Don

[ScalixB]

Just to let you know that I did the omcheck and ran the scribt. Everything works fine, now.
Thanks, Don.