Messed up restore

[simrid]

Hiya all,

Just started playing with Scalix and have skillfully managed to break my server doing a restore. This is test server so no big worries at the moment, really I'm just trying to get familiar with it. javascript:emoticon(':)')
Smile

The problem:
After I "restored" (see procedure below) users cannot log into their accounts via Outlook or via the Web Interface. Pop3 logins seems fine. I can log into console with the admin account and create new local users but they cannot log in either.

Also I have no been able to find any useful logging output. Does anyone have suggestions about what logs/ what debug settings to use?

What I did to backup:
- /var/opt/scalix is on an LVM.
- Did an omsuspend
- Created snapshot
- released omsuspend
- mounted snapshot and copied the user mailbox directorys to a smb share.
- umounted and destroyed snapshot.

What I did to restore:
- shutdown Scalix
- copied backup user mailbox directories over the top of the real ones. (Yes, I have since discovered this is naughty but where's the fun is following doco :) lol jk)
- restart Scalix


Thats it. Any suggestions would be greatly appreciated :)

Cheers


:)

[ScalixSupport]

You copied? What was your copy command? Did you use -p to retain permissions? Using tar would be a better way to go.

To try and fix this up see the man page for omcheck.

Regards,
Don

[simrid]

As you suspected it was a permissions problem... omcheck fixed it all up nicely.

Thanks Don

[netphantom]

Hi,
I still have the same problem, simrid had.
I made a backup by copying the /var/opt/scalix files from one server to another one.

At the new one I made a clean SuSE 10.0 installation and and a scalix 10 installation, after that I copied the files to the new one.
With omcheck -s -d I created a script and executed it.
But I had no positive result, I cannot login with webmail, but with pop3.

In the log file fatal I get the following error:
ERROR IMAP Server Da(IMAP Server Pr) Fri May 19 19:33:11 2006
[OM 24070] Debug message for Lab use :
imapCreateAdminSocket: Could not bind to socket /var/opt/scalix/temp/imap-admin.6942 Error was: Permission denied
User Name: sxadmin / linux, site/CN=sxadmin
Pid of logging process: 6942


SERIOUS ERROR IMAP Server Da(IMAP Server Pr) Fri May 19 19:33:11 2006
[OM 24070] Debug message for Lab use :
imapCoreServer:Failed to create admin socket:
User Name: sxadmin / linux, site/CN=sxadmin
Pid of logging process: 6942

By checking again the permissions with omcheck -i -d all seems to look fine.

Can you give me another hint, what I could have done wrong?

Bye

[ScalixSupport]

Is your apache server running?

ps -ef |grep apache

You'll want to configure this to start on boot.

Regards,
Don

[netphantom]

yes, it is running ...

NOTE: I have added my post before ...

[netphantom]

Hi,
do you have no idea, what could be the cause of this problem?

Best regards

[netphantom]

Hi I still did not find a solution for my problem ... ;(

Does anyone hav a hint what I can do or where I can look for?

Bye

[ScalixSupport]

The error message could not be clearer. The IMAP server is unable to create a socket file. Please run omcheck -i -s and report back.

Cheers,

Sascha.

[netphantom]

The output shows following:

Code: Select all


#           ---------------------------------------------------------
#                                       
#Now checking component OM-ADM
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-AMECAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-AMEPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-AMEPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-AMERW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-AMEWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-APPL
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-BB
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-CHSCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-CHSPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-CHSPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-CHSRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-CORE
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-DSYNC
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ENGCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ENGPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ENGPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ENGRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ENGWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FINCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FINPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FINPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FINRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FINWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FRECAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FREPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FREPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FRERW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-FREWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-GERCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-GERPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-GERPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-GERRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-GERWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-IMAP4
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ITACAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ITAPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ITAPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ITARW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-ITAWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-KORCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-KORPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-KORPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-KORRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-LC
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-LDAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-MAN
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-NIPCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-NIPPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-NIPPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-NIPRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PMOVER
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-POP3
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PTBCAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PTBPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PTBPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PTBRW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-PTBWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-RC
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SPACAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SPAPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SPAPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SPARW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SPAWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SWECAT
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SWEPAW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SWEPDA
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SWERW
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-SWEWAP
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking component OM-UNIX
#
#
#Component checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-CDADIRS
#
#
#Mailstore files OM-CDADIRS checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-CDAFILES
#
#
#Mailstore files OM-CDAFILES checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-DITSFILES
#
#
#Mailstore files OM-DITSFILES checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-DSDIRS
#
#
#Mailstore files OM-DSDIRS checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-DSFILES
#
#
#Mailstore files OM-DSFILES checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-ISDIRS
#
#
#Mailstore files OM-ISDIRS checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-ISFILES
#
#
#Mailstore files OM-ISFILES checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-LICFILES
#
#
#Mailstore files OM-LICFILES checks complete.

#           ---------------------------------------------------------
#                                       
#Now checking Mailstore files OM-MSGPFILES
#
#
#Mailstore files OM-MSGPFILES checks complete.


Bye,
Sascha

[ScalixSupport]

OK, really what it comes down to is this :

imapCreateAdminSocket: Could not bind to socket /var/opt/scalix/temp/imap-admin.6942 Error was: Permission denied

Can you please su to scalix and cd to that directory and then create that/any file. Obviously, there is a permissions problem that needs to be fixed.

From the output you pasted it is not clear to me what parameters you used and if that actually changed anything.

Cheers,

Sascha.

[netphantom]

Hi,
I created this file, but it has not success, because next time I try to log in, another file should be generated.

If I want to login, I get the error message above. The file imap-admin.XXXX then should be generated, but it does not. Even if I set the permission to 777 for var/opt/scalix/temp.

My previous system was a fresh suse 10.0 system. Because of a hard disk crash I installed a suse 10.0 at VMWare Server, installed scalix from rpm and then I copied the old files to the new server.

Could there be a problem because of system users or their UID?

Bye,
Sascha

[netphantom]

I have found the solution! :) :) :) :)

I simply had to change the IP address from the new server the the old one. Now it works ...

Bye,
Sascha