Local Delivery Crashing 11.3

[mbrennan]

I had a message in the queue, which unfortunately I have not seen the content of yet as I had to delete the message in order to start the local delivery queue again. The message, however, managed to crash the local delivery agent twice. See log below.

Any ideas / advice? Is this just a new bug in 11.3?

I am working on getting the content of the message from the person who sent it.

-Matt

SERIOUS ERROR Local Delivery(Local Delivery) 01.22.08 09:14:07
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 27161
Procedure trace follows:
-> cvc_enhCnvString
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_CnvStringTryIconv
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString
User Name: Eli B. Florence / teamfloco/CN=Eli Florence
Last Msg Subject: FW: Liquidators
Last Msg Sender: Steve J. Anderson/teamfloco
Last Msg Id: H000006c001762df.1200956141.scalix.teamfloco.com


SERIOUS ERROR Local Delivery(Local Delivery) 01.22.08 09:14:07
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0xedbee6]
/opt/scalix/lib/libom_er.so[0xedc1dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0xedc37f]
/lib/tls/libpthread.so.0[0xd5a9c8]
local.delivery 74679469[0x8062ee6]
local.delivery 74679469[0x80625a8]
local.delivery 74679469[0x8062ee6]
local.delivery 74679469[0x8063875]
local.delivery 74679469[0x8057e28]
local.delivery 74679469[0x8053066]
local.delivery 74679469[0x805c512]
local.delivery 74679469[0x805e24f]
local.delivery 74679469[0x805ef89]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0x5a7de3]
local.delivery 74679469[0x804d9e1]
User Name: Eli B. Florence / teamfloco/CN=Eli Florence
Last Msg Subject: FW: Liquidators
Last Msg Sender: Steve J. Anderson/teamfloco
Last Msg Id: H000006c001762df.1200956141.scalix.teamfloco.com


SERIOUS ERROR Local Delivery(Local Delivery) 01.22.08 09:19:15
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 27483
Procedure trace follows:
-> cvc_enhCnvString
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_CnvStringTryIconv
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
-> cvc_iconvGetCharSetName
<- cvc_iconvGetCharSetName
<- cvc_CnvStringTryIconv
<- cvc_enhCnvString
User Name: Eli B. Florence / teamfloco/CN=Eli Florence
Last Msg Subject: FW: Liquidators
Last Msg Sender: Steve J. Anderson/teamfloco
Last Msg Id: H000006c001762df.1200956141.scalix.teamfloco.com


SERIOUS ERROR Local Delivery(Local Delivery) 01.22.08 09:19:15
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xc6)[0x2ebee6]
/opt/scalix/lib/libom_er.so[0x2ec1dd]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x2ec37f]
/lib/tls/libpthread.so.0[0xd5a9c8]
local.delivery 74679469[0x8062ee6]
local.delivery 74679469[0x80625a8]
local.delivery 74679469[0x8062ee6]
local.delivery 74679469[0x8063875]
local.delivery 74679469[0x8057e28]
local.delivery 74679469[0x8053066]
local.delivery 74679469[0x805c512]
local.delivery 74679469[0x805e24f]
local.delivery 74679469[0x805ef89]
/lib/tls/libc.so.6(__libc_start_main+0xd3)[0xbfade3]
local.delivery 74679469[0x804d9e1]
User Name: Eli B. Florence / teamfloco/CN=Eli Florence
Last Msg Subject: FW: Liquidators
Last Msg Sender: Steve J. Anderson/teamfloco
Last Msg Id: H000006c001762df.1200956141.scalix.teamfloco.com

[Valerion]

The message would have been interesting to Scalix I am sure, as it should not cause an issue. Also, any message that crashes a service 3 times is supposed to be moved to the POISON queue, so protection against this is already built into the system to an extent.

What would be good is if you can get it to do the same on a test server. If I had such a message I would post it to bugzilla.scalix.com and see if the developers or QA can reproduce the issue. However, even a stack trace like this will likely be vaulable to them.

[mbrennan]

Ok, thanks! I reproduced the problem by having him forward me the message. The Local Delivery agent again crashed with the same messages. I have submitted via Bugzilla (https://bugzilla.scalix.com/show_bug.cgi?id=16483).

Thanks for your help.