Problem with Sending and Receiving

[kmcelwain]

Here is the scenario.

Scalix 10 (banks.k12.ga.us)
Scalix 11 (leopardsden.com)

banks can send email to leopardsden with no problem.

leopardsden can send email internally with no problem but the second they try to send email to banks.k12.ga.us....nothing. I'm getting a lot of these errors.

Is there a way to figure this out to make sure that it is working correctly.

The Internet Gateway has discarded an unknown X-Scalix RFC-822 header
line. The header was 'X-Scalix-Id'

[kanderson]

Can you please post the output from :

omshowrt -q all

As well as:

omshowmn

and

omshowmnmp

I suspect it'll be dirsync, but we might as well check the easy stuff first... :)

Kev.

[kmcelwain]

omshowrt -q all

UNIX internet
UNIX internet,tnef
Local mail

-----------------------------------
omshowmn

** mail

-----------------------------------

omshowmnmp

mail mail.leopardsden.com

[kanderson]

Ok, so there's no route to send the mail back to the first server.

I'm going to point you at the WIKI article, in hopes that you didn't know about it. If that's incorrect, we'll need that same information about your first server.

Here's the article.

http://www.scalix.com/wiki/index.php?ti ... alixServer

Please do followup. I don't mean this to blow you off. I'm just hoping that this will help you learn to set it up yourself, without a long series of back and forth emails to set it up.

Kev.

[kmcelwain]

I don't have a multi server license. My banks.k12.ga.us is a licensed machine, however my leopardsden.com box is completely opensource. Is this going to be an issue because it simply doesn't make sense to me because it worked for a bit...and now it doesn't...then I change something and it does....then it doesn't again.

[kanderson]

Multi-server is limited to licensed installs.

Remember you only need licenses for Premium users, so if you have enough licenses, you could just set it up so that both domains are on one license, and go from there.

Otherwise, this won't work exactly correct, but we can kind of make it all happen anyway.

I suspect you set it up on the banks side with correct routing and stuff. Just remove all of that, because it's sending email from banks to leopardsden using a Scalix address that isn't valid on leopardsden. These should ultimately be 2 completely independent machines or else 2 integrated ones, You will not succeed with integration without a license.

Kev.

[kmcelwain]

Okay, let me clarify. mail,banks goes through to leopardsden just fine. But the second that you try to reply...nothing.

They are separate boxes with different IP's.

banks (168.8.28.2)
leopardsden (168.8.28.4)

They both resolve and both have seperate MX records that point to themselves. I simply doesn't make sense that SMTP isn't going outside the box.

I think that SMTP is broke....is there a simple and easy way to test it?

[kanderson]

You can test SMTP by telnetting to a server on port 25. The conversation (that you type) will look like this...

telnet servername.domain.com 25
helo hostname.of.your.desktop
mail from: user@domain.com
rcpt to: recipient@otherdomain.com
data
this is a test
.
quit

You will see the entire conversation that way.

Kev.

[kmcelwain]

550 denied due to SPAM List

This is the response that I get when leopardsden tries to email to banks

I have them in my whitelist using mailwasher so I simply don't understand this one...but it does clear up why it's only going in one direction.

Any ideas?

[kanderson]

Denied due to spam list is actually a scalix error. It says SPAM, and I can understand why it says that, but it's extremely misleading.

Can you try sending a message from Outlook which you know will be rejected, and then post the output from:

omshowlog -p 30 -s smtpd

That should show the rejections, including an IP address that they were rejected from. My guess is that it'll show the IP of the sending server in a line that says "relaying denied from"

You'll just want to add "Relay Accept xx.xx.xx.xx" into smtpd.cfg and then "omoff -d0 smtpd && omon smtpd" to restart the smtpd service.

But I still don't understand why it's refusing to accept the message if the user exists on the server there.

Kev.

[kmcelwain]

It was DNS.

nslookup
set q=MX
banks.k12.ga.us (no response)
leopardsden.com (worked)

Fixed the MX record and presto.
This actually made complete sense because mail was going in one direction and not the other.

YEAH...thanks for letting me bounce my head against the wall.