Upgraded to 12.6, can't log in to SAC

[rthomasES]

During the upgrade (from 12.5) I got this message:

CRITICAL Operation failed: Web apps config function configure_res failed: determine_server_host() takes exactly 1 argument (0 given)

The only reference I found on the web related to Scalix 11, and said to run the installer again, reconfiguring the web components. I did that and webmail is working But I can't get in to SAC. The error I get is:

Could Not Login
Could not fetch server info.
Possible problem with administration server

Any ideas?

[rthomasES]

I've managed to fix it. The res and caa logs were very helpful, as were these forum posts, which for some reason I didn't find when I had the problem:
http://www.scalix.com/forums/viewtopic.php?t=9936
http://www.scalix.com/forums/viewtopic.php?t=6536
http://www.scalix.com/forums/viewtopic.php?f=20&t=4493

For future reference of anybody having this problem, I replaced __FQHN_FOR_UBERMANAGER__ with the fully qualified domain name of the server in all the configuration files. I don't know if this is a placeholder that wasn't updated because of the error during the installation, or it is a variable that should be set somewhere else but isn't for whatever reason. I also set the password for sxqueryadmin user to be sure that it matched the password in /var/opt/scalix/XX/caa/scalix.res/config/psdata. Then I restarted scalix-tomcat and SAC now works

[ScalixSupport]

Hello,

Can you share the installation log of errors us ? if any reason we miss to give correct FQDN, then we will face the login issue in SAC and SWA.

Thanks for your efforts.

Regards,
Scalix Support Team