Scalix-11.0.4 problems since version 10 upgrade

[dave-wilson]

Hi guys,

I'm really battling with this one and would really appreciate your input.
A client of mine has been running the Small Business edition of Scalix-10.0.1 for a year and has not had any problems.
Last week the client requested that we upgraded to version 11.0.4 which I did.

After the upgrade the client has complained about the following problems:
1.) Access via the new Outlook connector and webmail interface is extremely slow and sometimes times out. The server itself is a dual Xeon and has 4 gigs of memory and never seems to be under strain.

2.) Emails sent from the webmail interface never get delivered.
They merely seem to move to the 'Drafts' folder.

I've tried running a 'omscan -aAxf', sxmkindex, :"omtidyu -M" and tried reinstalling Scalix-11.0.4 but the problems still persist.


Kind regards
David Wilson

[Shredder]

The drafts problem was solved in here: viewtopic.php?t=5145

As for it seeming sluggish, that is normal for a upgrade from 10 to 11. 11 is doing a bunch of conversion on every message in the mail store. There should be a task called indexer that is running on your box using up a bunch of CPU time. You can search on here for more info on it.

Hope that helps,
Shredder

[dave-wilson]

Thanks Shedder.

I've checked out: viewtopic.php?t=5145
for the drafts issue but unfortunately not made any progress.

We are r.ounning Scalix with an OpenLDAP backed, so based on the above topic I changed /var/opt/scalix/ml/s/sys/pam.d/smtpd.auth from:
auth required om_auth
account required om_auth

to:

auth optional om_ldap
password required om_ldap user_unknown=ignore
auth optional om_auth use_first_pass
account required om_auth
password required om_auth nullok

Unfortunately even after this I still get the following in /var/opt/scalix/ml/tomcat/logs/catalina.out:
javax.mail.AuthenticationFailedException
at javax.mail.Service.connect(Unknown Source)
at com.scalix.swa.service.MailServices.getTransport(MailServices.java:139)
at com.oddpost.server.module.SoapMail.sendMessage(SoapMail.java:2044)
at com.oddpost.server.module.SoapMail.send(SoapMail.java:1381)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
..
..

Any ideas would be greatly appreciated.

Regards
David

[dave-wilson]

Sorry Shredder and everyone.

Something else....

The names of attachments change when an Outlook user fowards the email off.
The name changes, for example, from "Payslip.avi" to "P1".

Kinda weird eh ?

Your thoughts would be greatly apreciated.

Regards
David

[dave-wilson]

Ah success !

I've now fixed my problem of messages going to the 'Drafts' folder:
A summary of what I did:

If using an openLDAP backend, ensure that '/var/opt/scalix/ml/s/sys/pam.d/smtpd.auth' contains:
auth sufficient om_ldap
auth sufficient om_auth use_first_pass
auth required pam_deny
auth required om_auth
account required om_auth
password optional om_ldap
password required om_auth nullok
session required om_auth

Also ensure that if postfix is installed and the Scalix internal SMTP service is listening on a non standard port this port is used in swa.properties:
/var/opt/scalix/ml/webmail/swa.properties:

swa.email.smtpServer=192.168.1.5:10027