Delivery to Hotmail (and AOL) an issue

[munwin]

We have our Scalix server setup and running fine. Delivering email to external and internal addresses. Our only issue is sending email to a hotmail or AOL (can't confirm the AOL account - I don't have an AOL address to check with).

The tail from /var/log/mail/mail is (note the email addresses have been changed)

Code: Select all

Mar 28 09:05:19 scalix sendmail[31773]: l2RN5Ifl031773: from=<xxx@domain.org.au>, size=648, class=0, nrcpts=1, msgid=<1175036577.15975.2.camel@mymachine>, proto=ESMTP, daemon=Daemon0, relay=localhost [127.0.0.1]
Mar 28 09:05:22 scalix sendmail[31779]: l2RN5Ifl031773: to=<destination_address@hotmail.com>, delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120648, relay=mx3.hotmail.com. [65.54.245.72], dsn=2.0.0, stat=Sent ( <1175036577.15975.2.camel@mymachine> Queued mail for delivery)

Mar 28 09:06:03 scalix sendmail[31870]: l2RN62xn031870: from=<xxx@domain.org.au>, size=646, class=0, nrcpts=1, msgid=<1175036621.15975.4.camel@mymachine>, proto=ESMTP, daemon=Daemon0, relay=localhost [127.0.0.1]
Mar 28 09:06:07 scalix sendmail[31876]: l2RN62xn031870: to=<destination_address@gmail.com>, delay=00:00:05, xdelay=00:00:04, mailer=esmtp, pri=120646, relay=gmail-smtp-in.l.google.com. [64.233.167.114], dsn=2.0.0, stat=Sent (OK 1175036689 p57si16044938pyb)


You can see the Hotmail attempt first, then a Gmail attempt. The Gmail attempt goes thru to Gmail fine. The Hotmail attempt just disappears..... No non-delivery receipt, no delayed message, nothing. Just gone... It's not in the Junk folder, at Hotmail, either.

Any help much appreciated.

[bangsters]

any update on this? I'm also getting the same problem :(

[dougp23]

Yahoo is OK?

Try some more. If it's only to hotmail addresses, you might have some sort of network issue, where resolving a route to hotmail is problematic, i.e. the Scalix server can't figure out how to get there. You could also be trying to hit a server on the Hotmail end that is down. Try some more testing, is my guess.

I just sent one, it bounced immmediately back at me, the mailbox was unavailable. But Maillog did report that it had sent it, which it had.

[bangsters]

with my email, it goes to AOL with no problems, and it goes to yahoo as well...is it because i don't have a spam filter or antivirus installed? I have antispam and ativirus in my main mail server which is integrated to my cluster and it forwards the emails to the scalix server...but when I send, it does not relay back to the mailserver but directly sends out the email....the same goes for a client of mine, which has ASSP in between, but when sending email scalix does not relay back to the spam filter and instead sends it directly.

if i send an email to any other domain it gets delivered without problems.

if I also use outlook and connect via POP (I use my ISP's smtp server when using outlook though) it goes through fine.

below are my header files when I send via outlook and when via SWA. I changed my email and domain name to make it anonymous from bots :)


1. Header from email sent via SWA
---

Return-Path: <email@mydomain.com>
Received: from scalix.mydomain.com (scalix.mydomain.com [xx.9.42.xxx])
by scalix.mydomain.com (Scalix SMTP Relay 11.0.1.11)
via ESMTP; Sun, 08 Apr 2007 14:46:22 -0400 (EDT)
Date: Sun, 8 Apr 2007 14:46:21 -0400
From: Francis XXXXX <email@mydomain.com>
To: Francis XXXXX <email@mydomain.com>
cc: myemail@hotmail.com
Message-ID: <21125737.1851176057981987.JavaMail.root@scalix.mydomain.com>
Subject: test
X-MSMail-Priority: medium
X-Mailer: Scalix 11.0.1.22
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_35_26829629.1176057981985"



--------------
2. 1. Header from email sent via MS OUTLOOK and POP3 (SMTP Server is my ISPs)

Return-Path: <email@mydomain.com>
Received: from mail.mydomain.com (ns.mydomain.com [xx.9.42.xxx])
by scalix.mydomain.com (Scalix SMTP Relay 11.0.1.11)
via ESMTP; Sun, 08 Apr 2007 14:54:58 -0400 (EDT)
Received: (qmail 24463 invoked by uid 399); 8 Apr 2007 18:55:34 -0000
Received: (qmail 24449 invoked by uid 399); 8 Apr 2007 18:55:32 -0000
Received: from unknown (HELO mta5.srv.hcvlny.cv.net) (167.206.4.200)
by ns.mydomain.com with SMTP; 8 Apr 2007 18:55:32 -0000
Received: from vaio (ool-44c5bb85.dyn.optonline.net [68.197.187.xxx])
by mta5.srv.hcvlny.cv.net
(Sun Java System Messaging Server 6.2-6.01 (built Apr 3 2006))
with ESMTP id <0JG7004250Q16Z80@mta5.srv.hcvlny.cv.net> for email@mydomain.com;
Sun, 08 Apr 2007 14:58:50 -0400 (EDT)
Date: Sun, 8 Apr 2007 14:58:49 -0400
From: Francis XXXXX <email@mydomain.com>
To: 'Francis XXXXX' <email@mydomain.com>
Message-ID: <000301c77a0f$f1963680$d4c2a380$@com>
Subject: test
X-Scalix-Class: IPM.Note
Delivered-To: mydomain.com-email@mydomain.com
X-Envelope-To: email@mydomain.com
X-Spam-Checker-Version: SpamAssassin 3.1.8 (2007-02-13) on cp.mydomain.com
X-Spam-Level:
X-Spam-Status: No, score=-1.7 required=8.0 tests=AWL,BAYES_00 autolearn=ham
version=3.1.8
X-Virus-Scan: Scanned by ClamAV 0.90.1 (no viruses);
Sun, 08 Apr 2007 14:55:32 -0400
X-Originating-IP: 167.206.4.xxx
X-Mailer: Microsoft Office Outlook 12.0
Thread-index: Acd6D/EoS86oRd0bRyiT4SxRJ3+2DA==
X-MS-TNEF-Correlator: 00000000E8EF9689731E1E4D8BD3AC220CFEF11344822000
MIME-version: 1.0
Content-type: text/plain;
charset="us-ascii"
Content-Disposition: inline

[munwin]

My issue was that our MX record is for an appliance (spam) that sits in our DMZ, and our Scalix server that sits in our internal network, was sending direct, not back thru the Spam Appliance. Hence, Hotmail & AOL were dropping the emails, as they were not coming from our MX records IP Address. They would have seen them as coming from our Firewalls address.

Solved by putting our SpamAppliance in the /etc/sendmail.cf as a smart host.