Cant login to SAC and Webmail after install

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DDavid
Posts: 34
Joined: Tue Aug 23, 2005 4:21 pm

Cant login to SAC and Webmail after install

Postby DDavid » Tue Aug 23, 2005 4:34 pm

this is my cca.log file need help, thanks

2005-08-23 14:55:00,216 INFO [SOAPDispatcherServlet.init:76] ====> CAA is starting up, standby <====
2005-08-23 14:55:00,353 ERROR [CAAConfigLoader.parseComponentNode:244] Service scalix.res, Component disabled has no class defined!
2005-08-23 14:55:00,455 WARN [CAAConfigLoader.parseConfigDocument:224] No services are configured in this config file
2005-08-23 14:55:00,646 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2005-08-23 14:55:00,647 INFO [NotificationEventListener.launch:243] Main Notification Event Listener thread launched...
2005-08-23 14:55:00,654 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-0 launched...
2005-08-23 14:55:00,659 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-1 launched...
2005-08-23 14:55:00,667 INFO [RESInitializer.initNotificationListener:201] RESMonitor-thread Thread launched...
2005-08-23 14:55:00,734 INFO [SOAPDispatcherServlet.init:118] ====> CAA started, you may fire when ready <====
2005-08-23 14:59:38,860 INFO [RESInitializer.terminate:237] Shutting down UberManager and all its threads...
2005-08-23 14:59:38,861 INFO [RESMonitor.halt:157] RESMonitor-thread Thread shutting down
2005-08-23 14:59:38,863 INFO [NotificationEventListener.cleanup:268] NotificationEventListener-Thread closing UDP socket...
2005-08-23 14:59:38,864 ERROR [NotificationEventListener.run:233] java.net.SocketException: Socket closed
2005-08-23 14:59:38,865 INFO [NotificationEventListener$WorkerThread.halt:120] com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-0 Thread shutting down...
2005-08-23 14:59:38,867 INFO [NotificationEventListener$WorkerThread.halt:120] com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-1 Thread shutting down...
2005-08-23 14:59:38,869 INFO [GuidToServerCache$CleanupThread.stopThread:54] com.scalix.sac.ubermgr.data.GuidToServerCache$CleanupThread-thread Shutting down...
2005-08-23 15:10:28,328 INFO [SOAPDispatcherServlet.init:76] ====> CAA is starting up, standby <====
2005-08-23 15:10:28,872 ERROR [CAAConfigLoader.parseComponentNode:244] Service scalix.res, Component disabled has no class defined!
2005-08-23 15:10:29,162 WARN [CAAConfigLoader.parseConfigDocument:224] No services are configured in this config file
2005-08-23 15:10:30,123 INFO [GuidToServerCache$CleanupThread.run:39] Guid2Server cache is empty. Skipping cleanup
2005-08-23 15:10:30,336 INFO [NotificationEventListener.launch:243] Main Notification Event Listener thread launched...
2005-08-23 15:10:30,346 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-0 launched...
2005-08-23 15:10:30,350 INFO [NotificationEventListener.launch:246] Notification Worker thread com.scalix.sac.ubermgr.events.NotificationEventListener$WorkerThread-thread-1 launched...
2005-08-23 15:10:30,371 INFO [RESInitializer.initNotificationListener:201] RESMonitor-thread Thread launched...
2005-08-23 15:10:31,490 INFO [SOAPDispatcherServlet.init:118] ====> CAA started, you may fire when ready <====
2005-08-23 15:11:35,515 ERROR [RbacAuthorizationHelper.authenticateUser:80] Exception:
javax.naming.CommunicationException: scalixmail.pitchpointsolutions.com:389 [Root exception is java.net.SocketException: Invalid argument or cannot assign requested address]
at com.sun.jndi.ldap.Connection.<init>(Connection.java:204)
at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:119)
at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1668)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2599)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:290)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:662)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:243)
at javax.naming.InitialContext.init(InitialContext.java:219)
at javax.naming.InitialContext.<init>(InitialContext.java:195)
at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:80)
at com.scalix.sac.ubermgr.ldap.LDAPQuery.initContext(LDAPQuery.java:71)
at com.scalix.sac.ubermgr.rbac.RbacAuthorizationHelper.authenticateUser(RbacAuthorizationHelper.java:51)
at com.scalix.sac.ubermgr.ldap.LDAPServiceHandler.Login(LDAPServiceHandler.java:101)
at com.scalix.sac.ubermgr.caa.RESService.authenticateAndAuthorizeUser(RESService.java:155)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:82)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:267)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
Caused by: java.net.SocketException: Invalid argument or cannot assign requested address
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:171)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
at java.net.Socket.connect(Socket.java:452)
at java.net.Socket.connect(Socket.java:402)
at java.net.Socket.<init>(Socket.java:309)
at java.net.Socket.<init>(Socket.java:124)
at com.sun.jndi.ldap.Connection.createSocket(Connection.java:346)
at com.sun.jndi.ldap.Connection.<init>(Connection.java:181)
... 46 more
2005-08-23 15:13:31,627 ERROR [RbacAuthorizationHelper.authenticateUser:80] Exception:
javax.naming.CommunicationException: scalixmail.pitchpointsolutions.com:389 [Root exception is java.net.SocketException: Invalid argument or cannot assign requested address]
at com.sun.jndi.ldap.Connection.<init>(Connection.java:204)
at com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:119)
at com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1668)
at com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2599)
at com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:290)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:175)
at com.sun.jndi.ldap.LdapCtxFactory.getUsingURLs(LdapCtxFactory.java:193)
at com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:136)
at com.sun.jndi.ldap.LdapCtxFactory.getInitialContext(LdapCtxFactory.java:66)
at javax.naming.spi.NamingManager.getInitialContext(NamingManager.java:662)
at javax.naming.InitialContext.getDefaultInitCtx(InitialContext.java:243)
at javax.naming.InitialContext.init(InitialContext.java:219)
at javax.naming.InitialContext.<init>(InitialContext.java:195)
at javax.naming.directory.InitialDirContext.<init>(InitialDirContext.java:80)
at com.scalix.sac.ubermgr.ldap.LDAPQuery.initContext(LDAPQuery.java:71)
at com.scalix.sac.ubermgr.rbac.RbacAuthorizationHelper.authenticateUser(RbacAuthorizationHelper.java:51)
at com.scalix.sac.ubermgr.ldap.LDAPServiceHandler.Login(LDAPServiceHandler.java:101)
at com.scalix.sac.ubermgr.caa.RESService.authenticateAndAuthorizeUser(RESService.java:155)
at com.scalix.sac.ubermgr.caa.RESService.doRequest(RESService.java:82)
at com.scalix.caa.soap.SOAPDispatcherServlet.onMessage(SOAPDispatcherServlet.java:267)
at com.scalix.caa.soap.SAAJServlet.doPost(SAAJServlet.java:123)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
at java.lang.Thread.run(Thread.java:534)
Caused by: java.net.SocketException: Invalid argument or cannot assign requested address
at java.net.PlainSocketImpl.socketConnect(Native Method)
at java.net.PlainSocketImpl.doConnect(PlainSocketImpl.java:305)
at java.net.PlainSocketImpl.connectToAddress(PlainSocketImpl.java:171)
at java.net.PlainSocketImpl.connect(PlainSocketImpl.java:158)
at java.net.Socket.connect(Socket.java:452)
at java.net.Socket.connect(Socket.java:402)
at java.net.Socket.<init>(Socket.java:309)
at java.net.Socket.<init>(Socket.java:124)
at com.sun.jndi.ldap.Connection.createSocket(Connection.java:346)
at com.sun.jndi.ldap.Connection.<init>(Connection.java:181)
... 46 more

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Tue Aug 23, 2005 6:35 pm

Please see the thread at http://www.scalix.com/community/viewtopic.php?t=475

Cheers

Dave

DDavid
Posts: 34
Joined: Tue Aug 23, 2005 4:21 pm

made the changes and sac and webmail still not working

Postby DDavid » Thu Aug 25, 2005 2:34 pm

SAC error

Could not login
The administratior server is not responding. You should check server log files.
"Which log files ? "

Webmail error
There was a problem connecting to the mail server. Please try again later.

ScalixSupport
Scalix
Scalix
Posts: 5503
Joined: Thu Mar 25, 2004 8:15 pm

Postby ScalixSupport » Thu Aug 25, 2005 7:34 pm

The first log files to check are the ones in $TOMCAT_HOME/logs.

This should be caa.log for SAC problems and scalix-swa* for web mail.

Cheers

Dave


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