Local Delivery Partially Aborted

[motosat]

Linux RedHat Enterprise 4
Scalix version: 10.0.1.6

Local Delivery's Status is Partially Aborted
This problem has been apparent for the last month or so. Scalix's local delivery process keeps partially aborting. This is casuing problems with users receiving email. Our network setup is this:

All outside email traffic is filtered through a Symantec Mail Gateway which is then relayed to our linux box running scalix. All internal emails between employees bypasses the Mail Gateway and are delivered directly to their scalix account.

I usually troubleshoot this problem by sending an email to myself [to my internal scalix email address], and then one from an outside account into my scalix email address. I then check the status of the process' running on the Linux box running scalix.

A quick restart of the Scalix fixes the issue and changes the local delivery to 'Started' but at any time it can revert to partially aborted.

Thanks again in advance for any help on this.

Mike Barmonde
MotoSAT
it@motosat.com

[dkelly]

Can you post any logs that you have reviewed ?

Cheers

Dave

[motosat]

I am not sure what kind of log you are looking for. I have been searching for a way to turn'on' logging in Scalix or even to retrieve these logs and I can's find a thread to describe it. Please advise.

Mike Barmonde
MotoSAT
it@motosat.com