*SOLVED* Calendar issues

[schumi]

Hi all

We still have the problem that meeting invitations or replies kill the local delivery service. The log entry is the following:

Code: Select all

SERIOUS ERROR Local Delivery(Local Delivery) 05.30.06 15:30:10
[OM 10270] Process about to terminate due to error.
Signal (Abort) trapped by process 3766
Procedure trace follows:
-> mapi_IpmClassCmp
<- mapi_IpmClassCmp
-> mapi_IpmClassCmp
<- mapi_IpmClassCmp
-> mapixml_ORNtoIAFormal
-> mim_GetIA
-> nm_ParseORN
<- nm_ParseORN
-> mim_parse_address
<- mim_parse_address
<- mim_GetIA
-> mim_parse_address
<- mim_parse_address
-> mim_parse_address
<- mim_parse_address
<- mapixml_ORNtoIAFormal
Last Msg Id: H000006b0000d9b9.11
Last Msg DirectRef: 0001189c01701686
 
 
SERIOUS ERROR Local Delivery(Local Delivery) 05.30.06 15:30:10
[OM 10272] BACKTRACE:
/opt/scalix/lib/libom_er.so(er_add_backtrace+0xb6)[0x400d30c6]
/opt/scalix/lib/libom_er.so[0x400d33b2]
/opt/scalix/lib/libom_er.so(er_DumpProcAndExit+0x1f)[0x400d356f]
[0xffffe420]
/lib/tls/libc.so.6(abort+0xeb)[0x4025ddbb]
/lib/tls/libc.so.6(__assert_fail+0x115)[0x40255925]
/usr/local/lib/libical.so.0[0x408bf691]
/usr/local/lib/libical.so.0(icalparameter_new_role+0x73)[0x408b1043]
/opt/scalix/lib/libom_mapi.so(mapi_MakeIcalBodyParts+0x2b18)[0x40118f18]
/opt/scalix/lib/libom_mapi.so(mapi_MakeNormalMapiPropEquivBodyParts+0xf8)[0x40129c48]
/opt/scalix/lib/libom_mapi.so(mapi_MakeMapiPropBodyEquivs+0x2d5)[0x4012a555]
/opt/scalix/lib/libom_mapi.so(mapi_ConvertMapiProps+0x89d)[0x4012cb2d]
/opt/scalix/lib/libom_msl.so[0x4018449e]
/opt/scalix/lib/libom_msl.so(msl_readContainerOpenedParent+0x75c)[0x401864bc]
local.delivery[0x804eb95]
local.delivery[0x805aa32]
local.delivery[0x805304f]
local.delivery[0x805dbc2]
local.delivery[0x805f848]
local.delivery[0x80604ae]
/lib/tls/libc.so.6(__libc_start_main+0xd0)[0x40249ea0]
local.delivery[0x804d871]
Last Msg Id: H000006b0000d9b9.11
Last Msg DirectRef: 0001189c01701686


At the same time, while the calendar works fine in Outlook, users can't see any calendar items in webmail or Sunbird through webdav. However, all items created in webmail, are seen there and immediately appear in Outlook as well.

We are running on SuSE 10.0, with Scalix 10.0.0.175, Connector 10.0.0.352. I have tried sending the meeting invites as iCal, or not sending them as iCal - didn't work either way. I have re-installed the libical that came with the Scalix software. The last resort would be to install the newest version of glibc, as the error in the log seems the occur there. However, I'm reluctant to do so as glibc is a big part of the system, and this is a productive server after all.

I'd be gratefl for any help.

[ScalixSupport]

I maybe a little confused, but which client is creating the ical that stops local delivery from working?

Sascha.

[schumi]

Hi Sascha

Sorry, was away for the week end...

The crashes are produced by Outlook meeting invitations. I don't know whether the issue with the empty calendars in webmail and Sunbird is related to this. To be honest, the empty calendars are not much of a topic for us, but the meeting request are.

Cheers
Chris

[schumi]

Hi all

The error still persists. Running ommon gives me this additional info:

Code: Select all

                         Scalix Daemons' Stderr/Stdout
                                       
icalerror.c:99: BADARG: Bad argument to function
local.delivery: icalerror.c:100: icalerror_set_errno: Assertion `0' failed.


In the mean time I have tried installing another version of libical, but to no avail. This is really the only big issue we have with teh Scalix server here, so I'd be happy if someone from Scalix support could look into this.

Cheers
Chris

[ScalixSupport]

Chris,

this will be very hard to diagnose without remote access. If at all possible, send a message to support at scalix dot com with your server data and access info and I'll have a look.

What we need to get our hands on is the message causing the problem.

Cheers,

Sascha.

[schumi]

Hi Sascha

Will do. I have a dump of an offending message, would that help as well?

What do you need remote access-wise, Admin Console?

Cheers
Chris

[ScalixSupport]

ssh will do nicely, thank you.

Sascha.

[schumi]

Hi all

This problem is finally solved. For some reason I had to different sets of libical on the system, the one that Scalix ships with its server, and the one that SuSE shipped. Unfortunately while I uninstalled the SuSE version, it didn't actually delete it properly, and the server still accessed the wrong version. After manually deleting them, and restarting everything, it works now.

As for not seeing the calendars in Webmail, Sunbird et al., that had nothing to do with the abobve problem - that was nothing an omtidyu couldn't help... Stupid me... :-)

Anyway, thanks for all the support, and all the best
Chris