non deliverable mails - where do they go?

[merlin88]

Hello,

yust searched forum, faq, ... but can't find the answer. (Maybe I don't know the right english words to search for).

Could someone please point me in the right direction, where to find information, where SCALIX stores mails for non existing users or domains? At my other system, they are delivered to the postmaster.

I just forwarded the mails from my existing mail server to User@192.168.12.12 (which is the scalix server) The mails definitly arrive, as they get counted in the mail queues. But they don't show up in an user folder.

So is this possible to get all non deliverable mail send to a special scalix user? What does the trick?

Best regards

merlin88

[ScalixSupport]

Hi Merlin88,

Non-deliverable mail is bounced and non-delivery reports are sent to the Error Notification User (enu). So, if you type:

omshowenu

it will show which user is currently defined as the error notication user. Unless you've changed it, it will be the sxadmin user. You can change the enu using the omconfenu command (see the man pages for details).

Thanks,
Rachel

[merlin88]

Non-deliverable mail is bounced

That's what I found in the User manual. But can I change it, so that even those mails are accepted and delivered to some user? Don't want to get a message bounced, just because the sender misstyped the recepient.

and non-delivery reports are sent to the Error Notification User (enu). So, if you type:

omshowenu

it will show which user is currently defined as the error notication user. Unless you've changed it, it will be the sxadmin user.

That shows me, that sxadmin is the enu. It also reports, that /var/mail/root has new messages. But they don't show up in webmail (even not any error messages).

Thanks for your support

merlin88

[ScalixSupport]

Hi Merlin88,

The message about root having mail isn't actually coming from omshowenu, but rather a system notification that root has received new mail. To read those messages, use the Linux command line "Mail" application.

If you want to have a catchall mailbox, then you can add a line like:

CATCH @yourdomain.com catchall@yourdomain.com

to your /var/opt/scalix/sys/smtpd.cfg file where yourdomain.com is your domain and catchall@yourdomain.com is a mailbox you've created in Scalix to receive those messages. You can make it your own mailbox if you want to receive all of that mail, but given that the majority of what you'll likely receive will be spam, I wouldn't recommend that.

Once you've added that line to smtpd.cfg, make sure you stop and restart the SMTP Relay by typing:

omoff -d0 smtpd
omon smtpd

Thanks,
Rachel

[merlin88]

Hi Rachel,

thanks, that's working!

Best regards

merlin88