Deferred Connection timed out only to some domains

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tdunk

Deferred Connection timed out only to some domains

Postby tdunk » Mon Aug 11, 2008 3:12 am

Hi

I have just moved Scalix to a new server. On the old server I had problems sending mails to hotmail users, but unfortunately the problem seems to exists when sending to other domains as well on the new server.

The odd thing is that sending to google.com and most other domains goes o.k., but I have at least 4-5 domains that all fails with the same errors all related to timeouts.

The errors in the maillog is:

Code: Select all

Aug 11 10:01:35 mail sendmail[7768]: m7B7tugB007762: to=<zzz@hotmail.com>, ctladdr=<root@mail.geniti.com> (0/0), delay=00:05:39, xdelay=00:05:39, mailer=esmtp, pri=120375, relay=mx2.hotmail.com. [65.54.244.40], dsn=4.0.0, stat=Deferred: Connection reset by mx2.hotmail.com

Aug 11 09:57:27 mail sendmail[7626]: m788Ee7q020724: to=<zzz@quickwood.com>, delay=2+23:42:46, xdelay=00:03:30, mailer=esmtp, pri=6694416, relay=mail.itfax.dk. [195.249.157.110], dsn=4.0.0, stat=Deferred: Connection timed out with mail.itfax.dk.


My mail server name is mail.geniti.com and the public address is 87.61.115.66.

When inspecting the mails recieved at gmail from my mailserver it looks like this:

Code: Select all

Delivered-To: zzz@gmail.com
Received: by 10.142.157.20 with SMTP id f20cs89561wfe;
        Sun, 3 Aug 2008 07:02:27 -0700 (PDT)
Received: by 10.210.22.8 with SMTP id 8mr15705455ebv.19.1217772146150;
        Sun, 03 Aug 2008 07:02:26 -0700 (PDT)
Return-Path: <zzz@geniti.com>
Received: from mail.geniti.com (mail.geniti.com [87.61.115.66])
        by mx.google.com with ESMTP id 34si14815544nfu.24.2008.08.03.07.02.24;
        Sun, 03 Aug 2008 07:02:26 -0700 (PDT)
Received-SPF: pass (google.com: domain of zzz@geniti.com designates 87.61.115.66 as permitted sender) client-ip=87.61.115.66;
Authentication-Results: mx.google.com; spf=pass (google.com: domain of zzz@geniti.com designates 87.61.115.66 as permitted sender) smtp.mail=zzz@geniti.com
Received: from mail.geniti.com (localhost.localdomain [127.0.0.1])
   by mail.geniti.com (8.14.1/8.14.1) with ESMTP id m73E4RuD013893
   for <zzz@gmail.com>; Sun, 3 Aug 2008 16:04:27 +0200
Received: from mail.geniti.com (mail.geniti.com [192.168.1.8])
    by mail.geniti.com (Scalix SMTP Relay 11.2.0.11121)
    via ESMTP; Sun, 03 Aug 2008 16:04:27 +0200 (CEST)
Date: Sun, 3 Aug 2008 16:04:27 +0200
From: ZZZ <zzz@geniti.com>
Reply-To: ZZZ <zzz@timemap.dk>
To: ZZZ <zzz@gmail.com>
Message-ID: <28302267.241217772267413.JavaMail.root@mail.geniti.com>
Subject: =Test
X-MSMail-Priority: medium
x-scalix-Hops: 1
X-Mailer: Scalix 11.2.0.52
MIME-Version: 1.0
Content-Type: multipart/alternative;
   boundary="----=_Part_4_11794748.1217772267412"

------=_Part_4_11794748.1217772267412
Content-Type: text/plain;
   charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable
Content-Disposition: inline


I have a reverse DNS for mail.geniti.com and I have tried raising some of the timeout options for sendmails, but still the same result.

Any suggestions?

Thanks!

schmoe90
Scalix
Scalix
Posts: 900
Joined: Mon May 07, 2007 11:51 am

Postby schmoe90 » Mon Aug 11, 2008 2:40 pm

I'd talk SMTP to mx2.hotmail.com and mail.itfax.dk, to see what they have to say for themselves.

This isn't a Scalix problem...

tdunk

Postby tdunk » Tue Aug 12, 2008 4:58 am

Thanks.

I'm also suspecting sendmail or DNS to be the problem, but I havn't been able to find anyone with simular problems.

I'm running on 64-bit platform and 64-bit sendmail might be the problem, but on my old server I was running 32-bit and there I had the same problem hotmail accounts.

I have tried manually sending mails to the domains through "Mail" and it works. Also telnet on port 25 is ok.

It's really strange....

tdunk

Postby tdunk » Tue Aug 19, 2008 7:56 am

Finally solved the problem!

Firmware upgrade on the firewall made the problem disappear.

Thanks for any advice.

Rgds

joe_tseng

Postby joe_tseng » Thu Aug 28, 2008 3:51 pm

tdunk wrote:Finally solved the problem!

Firmware upgrade on the firewall made the problem disappear.

Thanks for any advice.

Rgds


So was the issue with *your* firewall?


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