Moving Scalix to a new server

[bluemike]

Florian,

I am just getting into this, and I have already run into a problem.

On the older server I typed this:

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grep scalix /etc/passwd

And the result came back just as you had said it would:

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scalix:x:101:103:Scalix User:/var/opt/scalix:/bin/true

Then I entered this on the new server:

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groupadd -g 103 scalix

That was fine. And then this:

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useradd -u 101 -g 103 -c "Scalix User" -d "/var/opt/scalix" -m -s /bin/true

That's when I hit a wall. I just get a response telling me to use the proper usage.

I tried just making a new scalix user via the GUI, but there is no bin/true listed in the new servers Login Shell section, and I don't know if I am supposed to make certain password or just use anything.....

[bluemike]

Here's the latest.

I was able to figure out my problem. It turns out that there are not supposed to by quotes around the user name or home directory name. Once I removed them, it moved along just fine.

The I exported the filesystem as Florian said, and had no problems. All the /var/opt/scalix stuff seem to be there with all the permissions in line.

I installed Scalix and was able to get to the SAC, but now I am getting this message:

Could Not Login.
Could not fetch base server settings.
Possible problem with the administration server.

That's one I've never seen before.

[bluemike]

bump

[bluemike]

I checked the Scalix fatal logs. Here's what it's saying:

SERIOUS ERROR SMTP Relay (SMTPD Relay Pr) 01.02.06 10:37:32
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 5395
Procedure trace follows:
<- inet_ParseArpaAddress
-> nm_ParseORN
<- nm_ParseORN
-> nm_PutFieldStr
-> nm_PutFieldMem
-> nm_AppendFieldMem
-> nm_AddSeparators
<- nm_AddSeparators
-> nm_ParseORN
<- nm_ParseORN
<- nm_AppendFieldMem
<- nm_PutFieldMem
<- nm_PutFieldStr
<- inet_ConvArpaORNToORN
-> smtplib_init
<- smtplib_init
Pid of logging process: 5395


SERIOUS ERROR SMTP Relay (SMTPD Relay Pr) 01.02.06 10:37:32
[OM 10272] BACKTRACE:
[0x386420]
/lib/libc.so.6(fprintf+0x22) [0x3cab6e]
/opt/scalix/lib/libom_smtplib.so(smtplib_mailFrom+0xe4) [0x2629f4]
omsmtpd [0x804eeba]
omsmtpd [0x80534ca]
omsmtpd [0x8054a9d]
/lib/libc.so.6(__libc_start_main+0xc6) [0x39bde6]
omsmtpd [0x804ae21]
Pid of logging process: 5395


SERIOUS ERROR Internet Mail (Incoming ) 01.02.06 10:37:32
[OM.UX 1402] Cannot read SMTP command.
Pid of logging process: 30477


SERIOUS ERROR SMTP Relay (SMTPD Relay Pr) 01.02.06 11:57:27
[OM 10270] Process about to terminate due to error.
Signal (Segmentation Violation) trapped by process 32214
Procedure trace follows:
<- inet_ParseArpaAddress
-> nm_ParseORN
<- nm_ParseORN
-> nm_PutFieldStr
-> nm_PutFieldMem
-> nm_AppendFieldMem
-> nm_AddSeparators
<- nm_AddSeparators
-> nm_ParseORN
<- nm_ParseORN
<- nm_AppendFieldMem
<- nm_PutFieldMem
<- nm_PutFieldStr
<- inet_ConvArpaORNToORN
-> smtplib_init
<- smtplib_init
Pid of logging process: 32214


SERIOUS ERROR SMTP Relay (SMTPD Relay Pr) 01.02.06 11:57:27
[OM 10272] BACKTRACE:
[0xdb5420]
/lib/libc.so.6(fprintf+0x22) [0x91ab6e]
/opt/scalix/lib/libom_smtplib.so(smtplib_mailFrom+0xe4) [0x3a59f4]
omsmtpd [0x804eeba]
omsmtpd [0x80534ca]
omsmtpd [0x8054a9d]
/lib/libc.so.6(__libc_start_main+0xc6) [0x8ebde6]
omsmtpd [0x804ae21]
Pid of logging process: 32214

[ScalixSupport]

The SMTP relay errors indicate that something talking to it either closed down the connection or aborted. For the moment, I'd like to ignore them as they are not related to your SAC problems.

You posted another question in the SWA forum regarding an issue that is reported against FC4 that I've replied to. Please can you fix that up and then we'll start working on this SAC problem.

When you starting looking at this again, please stop tomcat and delete everything in the $TOMCAT_HOME/logs directory. That way we can focus on the errors you are getting now and not any previous ones. When you start tomcat up and get the "base server settings" error again, please post your caa.log file.

Cheers

Dave

[bluemike]

I wanted to thank Florian, Dave and any other who helped me on this! My server is large and in charge now!

Scalix Community support is the best I've seen. I've learned more about Linux just from taking the advice in this forum, than I could have ever learned in a book.

Thanks again!!!

[ScalixSupport]

Thanks for the feedback.

It would be great if you could post a summary of what got you working.

Cheers

Dave

[bluemike]

I will do that and post it as a new thread.

[dr_c]

Should the procedures outlined in this thread work in the case of simultaneously changing hardware and upgrading Scalix to 11 (from 10.1)? As in the case of moving from old hardware with FC4 to new hardware with Suse?

Thanks,

-Dr C.

[florian]

well....

this and other threads. if i was changing hardware and could keep my software installation (i.e. the disks), i'd always be happy. of course, if that's not the case, I'd go for the "message store" copy procedure explained various times on this forum.... the only additional point is always "changing the hostname" (or not).

fairly simple.

cheers,
Florian.