Discuss the Scalix web client
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bluecc
- Posts: 19
- Joined: Mon Aug 25, 2008 6:01 pm
Postby bluecc » Mon Aug 25, 2008 6:04 pm
When I click New the compose window comes up and I can fill it out. However, after I click Send the window closes and an error OK box pops up saying:
An unexpected communication error occurred between the SWA servlet and the Scalix Server resulting in the failure of the previous action.
Any thoughts? I've tried restarting the server with /etc/init.d/scalix restart
but that didn't fix it. On a side note, I also cannot create any new folders and get error:
n error has occurred. Contact your e-mail administrator if the problem persists. #CMD017
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schmoe90
- Scalix
- Posts: 900
- Joined: Mon May 07, 2007 11:51 am
Postby schmoe90 » Tue Aug 26, 2008 1:21 pm
What's in the tomcat logs?
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bluecc
- Posts: 19
- Joined: Mon Aug 25, 2008 6:01 pm
Postby bluecc » Tue Aug 26, 2008 5:28 pm
Here is the tail end of the scalix-swa.log:
Code: Select all
2008-08-25 22:49:01,423 ERROR [HttpRequestHandler.sendResponse:294] ip: (ip unavailable); username: eric@ourdomain.com; message: Failed Response
Could not write SOAP response: org.apache.catalina.connector.ClientAbortException: null
at com.oddpost.soap.SoapResponseImpl.flushAndHandleException(SoapResponseImpl.java:371)
at com.oddpost.soap.SoapResponseImpl.send(SoapResponseImpl.java:350)
at com.oddpost.server.HttpRequestHandler.sendResponse(HttpRequestHandler.java:292)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:263)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:44)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
... skipping the last 18 lines as irrelevant...
Caused by: ClientAbortException: java.net.SocketException: Connection reset
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:366)
at org.apache.tomcat.util.buf.ByteChunk.append(ByteChunk.java:352)
at org.apache.catalina.connector.OutputBuffer.writeBytes(OutputBuffer.java:392)
at org.apache.catalina.connector.OutputBuffer.write(OutputBuffer.java:381)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:89)
at org.apache.catalina.connector.CoyoteOutputStream.write(CoyoteOutputStream.java:83)
at com.oddpost.soap.SoapResponseImpl.serializeElementListToStream(SoapResponseImpl.java:204)
at com.oddpost.soap.SoapResponseImpl.flush(SoapResponseImpl.java:292)
at com.oddpost.soap.SoapResponseImpl.flushAndHandleException(SoapResponseImpl.java:359)
... 31 more
Caused by: java.net.SocketException: Connection reset
at java.net.SocketOutputStream.socketWrite(Unknown Source)
at java.net.SocketOutputStream.write(Unknown Source)
at org.apache.jk.common.ChannelSocket.send(ChannelSocket.java:537)
at org.apache.jk.common.JkInputStream.doWrite(JkInputStream.java:162)
at org.apache.coyote.Response.doWrite(Response.java:560)
at org.apache.catalina.connector.OutputBuffer.realWriteBytes(OutputBuffer.java:361)
... 39 more
2008-08-26 07:46:46,025 WARN [Account.getUserData:313] Failed to run out of office IMAP command
javax.mail.MessagingException: A29 BAD X-GET-OUT-OF-OFFICE failed, internal error;
nested exception is:
com.sun.mail.iap.BadCommandException: A29 BAD X-GET-OUT-OF-OFFICE failed, internal error
at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder.java:2631)
at com.scalix.swa.service.MailServices.doImapCommand(MailServices.java:208)
at com.oddpost.server.module.Account.getUserData(Account.java:305)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
at java.lang.reflect.Method.invoke(Unknown Source)
at com.oddpost.soap.SoapModule.invokeMethod(SoapModule.java:219)
at com.oddpost.soap.SoapRequestImpl.execute(SoapRequestImpl.java:145)
at com.oddpost.server.HttpRequestHandler.handleRequest(HttpRequestHandler.java:222)
at com.oddpost.server.SoapServlet.doPost(SoapServlet.java:44)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:269)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:70)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at com.oddpost.server.filter.HttpConfFilter.doFilter(HttpConfFilter.java:181)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:133)
at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:75)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:215)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:188)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:174)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:117)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:108)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:151)
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:200)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:283)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:773)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:703)
at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:895)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:689)
at java.lang.Thread.run(Unknown Source)
Caused by: com.sun.mail.iap.BadCommandException: A29 BAD X-GET-OUT-OF-OFFICE failed, internal error
at com.sun.mail.iap.Protocol.handleResult(Protocol.java:330)
at com.scalix.swa.imap.ImapGetOutOfOfficeCommand.doCommand(ImapGetOutOfOfficeCommand.java:173)
at com.sun.mail.imap.IMAPFolder.doProtocolCommand(IMAPFolder.java:2672)
at com.sun.mail.imap.IMAPFolder.doCommand(IMAPFolder.java:2626)
... 37 more
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bluecc
- Posts: 19
- Joined: Mon Aug 25, 2008 6:01 pm
Postby bluecc » Tue Aug 26, 2008 7:56 pm
I also just noticed this problem is not in IE6. The web access works fine there. I'm using Firefox 3.0.1 and have the problems mentioned. I'm going to test in linux shortly.
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bluecc
- Posts: 19
- Joined: Mon Aug 25, 2008 6:01 pm
Postby bluecc » Wed Aug 27, 2008 1:36 pm
This also appears multiple times in the /var/opt/scalix/mm/logs/fatal log:
Code: Select all
ERROR IMAP Server Da(IMAP Server Pr) Tue Aug 26 18:53:16 2008
[OM 24070] Debug message for Lab use :
imapMimeUpdateCRecNums: Could not open/read container
User Name: My Name / mail/CN=My Name
Pid of logging process: 3823
ERROR IMAP Server Da(IMAP Server Pr) Tue Aug 26 18:53:16 2008
[OM 3433] The open container reference provided is invalid.
User Name: My Name / mail/CN=My Name
Pid of logging process: 3823
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chrismcmullan
Postby chrismcmullan » Fri Oct 31, 2008 11:36 am
I am starting to see this on one email account did bluecc resolve this issue????
An unexpected communication error occurred between the SWA servlet and the Scalix Server resulting in the failure of the previous action.
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billb3
- Scalix Star
- Posts: 464
- Joined: Mon May 26, 2008 8:56 pm
- Location: Kingston, NY
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Contact:
Postby billb3 » Mon Apr 13, 2009 3:22 pm
Just had this same error. clearing the user's imap cache appears to have fixed things.
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