Internal Server Error 500

[paavonaak]

Hello Team,

I've issue with webmail, whenever we use web mail frequently "Internal Server Error 500" is coming, but Outlook, SAC, AS etc working smoothly.

Please assist to sort the issue, i just changed local ip of server.

[ScalixSupport]

Hello Mr. Paavo,

There are multiple steps to correctly changing the IP Address of a Scalix 11 Server.

Please ref http://www.scalix.com/wiki/index.php?title=HowTos/ChangeIP

[paavonaak]

can you please explain briefly how to change IP ?

[ScalixSupport]

Hello Mr. Paavo,

Your may fallow below example.

1) Update the /etc/hosts file
# vi /etc/hosts
add new ip as below
192.168.43.4 sx.pn.in sx

2) Update the DNS Zones
Edit your DNS forward zone so that "host sx.pn.in" (from a system other then the server) responds back with 192.168.43.4 instead of 192.168.43.3 Also edit your DNS PTR record or reverse zone to match, so that "host 192.168.43.4" responds back with sx.pn.in.

3) Update the Physical Address
# vi /etc/sysconfig/network-scripts/ifcfg-eno16777736
change IPADDR= line as below
IPADDR="192.168.43.4"

4) Update the Postgres Client Authentication
Change below line with new ip
in vi /var/opt/scalix/sx/postgres/data/pg_hba.conf
host all scalix 192.168.43.3/32 md5

# vi /var/opt/scalix/sx/postgres/data/pg_hba.conf
host all scalix 192.168.43.4/32 md5

5) Update the Search and Index Service
Change below line with new ip
in vi /var/opt/scalix/sx/sis/sis.properties
index.client.whitelist=192.168.43.3,127.0.0.1
search.client.whitelist=192.168.43.3,127.0.0.1
indexadmin.client.whitelist=192.168.43.3,127.0.0.1

# vi /var/opt/scalix/sx/sis/sis.properties
index.client.whitelist=192.168.43.4,127.0.0.1
search.client.whitelist=192.168.43.4,127.0.0.1
indexadmin.client.whitelist=192.168.43.4,127.0.0.1

6) Update the Uber Manager Service
change below line with new ip vi /var/opt/scalix/sx/caa/scalix.res/config/ubermanager.properties
ubermanager.notification.listener.address=192.168.43.3

# vi /var/opt/scalix/sx/caa/scalix.res/config/ubermanager.properties
ubermanager.notification.listener.address=192.168.43.4

7) Reboot server

Note: i just assumed that after changing the server IP getting "Internal Server Error 500" , still if you have same issue please check the configuration and logs.

Regards,
Scalix Support Team