I have set up a mailbox quota for one specific user. To do this I logged into SAC and chose "Enter Limit" from the dropdown and entered the limit in the box next to it. I then ticked the "Send mail to user when over the limit" checkbox and left everything else unticked. The user was already over the limit I set so Scalix sent a mail about it. So everything worked fine. There are no system-wide quotas.
Now, the user has managed to decrease the mailbox size to about 94% of quota. Scalix still sends regular messages to the user informing the user "Your message store is nearing its size limit. Please delete some items as sanctions may be imposed.". I don't want Scalix to send any messages unless the user is over the quota. So I have 2 questions :
1. At what percentage of quota will Scalix start sending the "nearing size limit" message by default? Is it configurable, and where?
2. How can I specify that a warning should not be sent unless the user is OVER quota (eg. no "nearing size limit" message)?
Thanks.