Problem DNSBL

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Piter Parker
Posts: 2
Joined: Tue May 17, 2016 3:38 am

Problem DNSBL

Postby Piter Parker » Tue May 17, 2016 3:41 am

we rent a new dedicated server (in soyoustart) since january, and his IP is in the list of blocked for sending e-mails by two Dnsbl. They do not allow to send messages to our customers and interfere with our work for our business.



Of course our server never sent SPAM (and it is not SMTP relay too)



But our SMTP server is blocked since January by

http://www.dnsblchile.org (137.240.69.158.dnsblchile.org)
http://spamgrouper.to/ (137.240.69.158.netblockbl.spamgrouper.to)

We can not send emails to some customers.
We contacted this 2 DNSBL by email

We have do delist request but we received only Answers copy-paste without delving into the essence of the problem at all
Many times we sent a request to the site to unlock, there is no result



Here it is : http://multirbl.valli.org/dnsbl-lookup/158.69.240.137.html



What can we do to delist us if email do not work

ScalixSupport
Scalix
Scalix
Posts: 5480
Joined: Thu Mar 25, 2004 8:15 pm

Re: Problem DNSBL

Postby ScalixSupport » Tue May 17, 2016 4:52 am

Hello Mr. Peter Parker,

As I checked again your IP 158.69.240.137 is blacklisted in http://www.spamgrouper.to/ and http://www.dnsblchile.org/, it should be whitelisted.

please drop an email to spamgrouper@yahoo.com and contacto@dnsblchile.org accordingly. either contact you ISP.

Regards,
Scalix Support Team

Piter Parker
Posts: 2
Joined: Tue May 17, 2016 3:38 am

Re: Problem DNSBL

Postby Piter Parker » Tue May 17, 2016 6:18 am

Thank,we write they, but they write us same and it does not help.


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