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Search function for e-mails does not work in Outlook

Posted: Mon Aug 21, 2017 4:26 am
by Difcom01
Hello
With one of our computers the search function for e-mails does not work in Outlook. Just to make sure this function should work without restriction? Or?

The following is used:
Scalix 12.6
Connector 12.6
Windows 10
Outlook 2013

Re: Search function for e-mails does not work in Outlook

Posted: Wed Nov 15, 2017 8:53 am
by ScalixSupport
Hello,

Please share the details as following
Windows OS version ? Architecture 32bit / 64bit ?
Outlook version 32bit / 64bit ?
Scalix Connector Version, architecture and build ?
Also please try latest scalix connector version 12.6.0.9153 build 7 http://downloads.scalix.com/scalix-GA-enterprise-win-latest.zip, if issue will still exist please create a support ticket.

Thanks !

Regards,
Scalix Support Team

Re: Search function for e-mails does not work in Outlook

Posted: Wed Feb 14, 2018 3:34 pm
by Difcom01
Hello,

thanks for the answer.

Test Computer:
Windows 10 64bit
Outlook 2013 32bit
Scalix Connector: 12.6.0.9153 build:? x86

After a few minutes it is possible that some results will be displayed. But not all of them are mostly older entries.

Re: Search function for e-mails does not work in Outlook

Posted: Thu Feb 15, 2018 6:56 am
by ScalixSupport
Hello,

We are launching new connector soon with this fix, it is under testing.