Outlook 2013 and public address books

Discuss the Scalix Outlook MAPI Interface
christianroeser
Posts: 3
Joined: Thu Sep 08, 2016 1:24 pm

Outlook 2013 and public address books

Postby christianroeser » Thu Sep 08, 2016 1:34 pm

Hello,

any ideas when this bug https://rm.scalix.com/issues/60125 will be solved? We just ordered the small business edition and use Outlook 2013 on nearly all PCs. Its not a real killer but it would be nice if we could use it in the nearer future.

With kind regards
Christian

ScalixSupport
Scalix
Scalix
Posts: 5480
Joined: Thu Mar 25, 2004 8:15 pm

Re: Outlook 2013 and public address books

Postby ScalixSupport » Fri Sep 09, 2016 3:30 am

Hi,

Please try below trick to create public address books
1. Launch the Outlook.
2. Click "Ctrl" and "6" key on the keyboard to view the Folder listed under your mailbox.
3. Right Click on Public Folders and Create a Folder Name like “Contacts” and Choose “Contact Items” in Folder Contains.
4. Then Right click on “My Contacts” folder in Public Folders, select properties, choose “Forms…” option in When posting to the folder, use:
5. Now you can create contacts in “Contacts” folder.

Regards,
Scalix Support Team

christianroeser
Posts: 3
Joined: Thu Sep 08, 2016 1:24 pm

Re: Outlook 2013 and public address books

Postby christianroeser » Fri Sep 09, 2016 3:51 am

Hi,

thank you for your answer, but I think we are talking about different things. :wink:

I am able to create a public contact folder and contacts in this folder. My problem (and as I understand the creator of the bug means the same thing) the option to use a public contact folder in the address book is missing when Scalix is used in combination with Outlook 2013 - as shown in this picture in the bug report https://rm.scalix.com/attachments/download/347/office%20365account.JPG

I have one workstation with Outlook 2007, here works everything fine.

With kind regards,
Christian

BaldBoy
Posts: 141
Joined: Fri May 19, 2006 12:45 pm

Re: Outlook 2013 and public address books

Postby BaldBoy » Fri Sep 09, 2016 2:28 pm

Using a Public Folder for Outlook Address Book works even in OL 2013: only thing you have to take care of is to choose a proper label other than "Contacts" as this name is already in use by default Contacts folder in the Profile's mailbox (different versions of OL have different behavior on duplicate names).
In public folder's property, under the OL Address Book Tab, tick "show this folder [...]" and enter as Name something like "Public Contacts", "Shared Address Book" or whatever.

christianroeser
Posts: 3
Joined: Thu Sep 08, 2016 1:24 pm

Re: Outlook 2013 and public address books

Postby christianroeser » Sun Sep 11, 2016 11:05 am

But my problem is, that this tab isn't available - as shown in this picture of the bug report: https://rm.scalix.com/attachments/download/348/scalix12.5+outlook%202013.JPG

BaldBoy
Posts: 141
Joined: Fri May 19, 2006 12:45 pm

Re: Outlook 2013 and public address books

Postby BaldBoy » Mon Sep 12, 2016 8:24 am

Could you please check which permissions you have on "Contacts" Public Folder ?
Have you tried to create a different folder of type IPM.Contact with a different name ? (eg. Company Address Book)
In this case the Tab appears ?

ScalixSupport
Scalix
Scalix
Posts: 5480
Joined: Thu Mar 25, 2004 8:15 pm

Re: Outlook 2013 and public address books

Postby ScalixSupport » Wed Nov 15, 2017 9:07 am

Hello Team,

"Outlook Address Book" tab available for Outlook 2007 Public Folder Contacts and this tab doesn't available for outlook 2010,2013 and 2016. Our MAPI Developer Team trying to fix this issue ASAP, we will update same on bug report.

Regards,
Scalix Support Team


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