Server not found while creating outlook profile.

Discuss the Scalix Outlook MAPI Interface
anthonygonzales
Posts: 25
Joined: Wed Apr 01, 2015 4:28 am

Server not found while creating outlook profile.

Postby anthonygonzales » Mon Oct 19, 2015 5:41 am

Hello,

I'm trying to configure outlook profile (Premium users) for the our employee, but they have not connected with internal network.

And facing the issue "server not found" while creating outlook profile.

Could someone help to sort the issue.

--Anthony

ScalixSupport
Scalix
Scalix
Posts: 5486
Joined: Thu Mar 25, 2004 8:15 pm

Re: Server not found while creating outlook profile.

Postby ScalixSupport » Tue Oct 20, 2015 3:29 am

Hello Mr. Anthony,

Could you check telnet with port no. 5729 and 5757, it should be reachable from outside network.

anthonygonzales
Posts: 25
Joined: Wed Apr 01, 2015 4:28 am

Re: Server not found while creating outlook profile.

Postby anthonygonzales » Wed Oct 21, 2015 3:50 am

dear team,

thanks lot server is reachable to outlook for the outside network, these ports are opened in firewall.

--Anthony


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