Scalix outlook extensions failed to load

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russh
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Scalix outlook extensions failed to load

Postby russh » Sat Dec 28, 2013 1:12 pm

am installing the new v12 connector on XP with Office 2003. On the two machines tested, the menu extensions fail to load.

Release notes don't say 2003 / XP is an unsupported platform now?
the 11.4.6 outlook connector seems to work fine..

error msgs;
'Scalix Menu Extensions': Scalix-specific menu items will be missing.
'Scalix Out of Office': You will not be able to configure your Scalix Out of Office without this.

ScalixSupport
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Re: Scalix outlook extensions failed to load

Postby ScalixSupport » Mon Jan 06, 2014 3:36 am

Please check if there are any disabled items when you go into

Help -> About -> Disabled items?

russh
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Re: Scalix outlook extensions failed to load

Postby russh » Mon Jan 06, 2014 11:20 am

There are no disabled items showing...

ScalixSupport
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Re: Scalix outlook extensions failed to load

Postby ScalixSupport » Tue Jan 07, 2014 12:44 am

This may be a case of misbehaving plugins. you can try to re-enable the plugins.
Also, if you have any antivirus installed on the system, disable it and re-create the outlook profile .

russh
Posts: 79
Joined: Fri Jun 16, 2006 11:14 am
Contact:

Re: Scalix outlook extensions failed to load

Postby russh » Tue Jan 07, 2014 5:36 am

ScalixSupport wrote:This may be a case of misbehaving plugins. you can try to re-enable the plugins.
Also, if you have any antivirus installed on the system, disable it and re-create the outlook profile .



Okay, I know I can try to manually load the plugins, what's the typical path to the Scalix plugin and I'll find it and force an install.

ScalixSupport
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Re: Scalix outlook extensions failed to load

Postby ScalixSupport » Thu Apr 24, 2014 6:19 am

Hello,
If you still have issues with your outlook, please try the latest 12.1 outlook connector available at,

http://downloads.scalix.com/scalix-GA-enterprise-win-latest.zip

Regards.

lisaadler
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Joined: Sat Dec 13, 2014 12:27 am

Re: Scalix outlook extensions failed to load

Postby lisaadler » Sat Dec 13, 2014 12:32 am

There are no disabled items showing...
lisaadler


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