Outllok 2016 No Scalix Rules Wizard

Discuss the Scalix Outlook MAPI Interface
fkienker
Posts: 78
Joined: Sat Nov 18, 2006 1:08 pm
Location: Atlanta GA USA

Outllok 2016 No Scalix Rules Wizard

Postby fkienker » Thu Nov 29, 2018 2:30 pm

When starting Outlook 2016 with Scalix 12.7 Outlook Connector i get a message that the Scalix Rules Add-In is slow to load. After this, when selecting the Manage Rules from Outlook the Outlook Rules are displayed and NOT the Scalix Rules Wizard. No amount of fooling with it fixes it. This has only started happening in the last 30 days.

Has anyone else seen this issue?
Fred Kienker
AT4B

ScalixSupport
Scalix
Scalix
Posts: 5492
Joined: Thu Mar 25, 2004 8:15 pm

Re: Outllok 2016 No Scalix Rules Wizard

Postby ScalixSupport » Mon Dec 03, 2018 8:23 am

Hello,

What is your Scalix connector Version ? please try latest upcoming connector 12.8.0.9193 from http://downloads.scalix.com/upcoming/connector/
username: scalix password: downloadSoftware
also please try with creating new outlook profile and share the status, if problem still persist then please create a support ticket

Thanks !
Regards,
Scalix Support Team

fkienker
Posts: 78
Joined: Sat Nov 18, 2006 1:08 pm
Location: Atlanta GA USA

Re: Outllok 2016 No Scalix Rules Wizard

Postby fkienker » Tue Dec 04, 2018 1:50 pm

I am very happy to report that your suggested solution worked perfectly with both with the Home and Business Outlook 2016 and the Office 365 Outlook 2016.

For those who are reading this, this connector is being used with the Scalix 12.7.0 server.

Thanks again!
Fred Kienker
AT4B


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